London Borough of Camden is recruiting a Customer Relationship Officer for Contact Camden at 5 Pancras Square. The role provides frontline customer care across multiple services within an Omni Channel Contact Centre, handling calls, emails and face-to-face interactions with citizens.
You will work as part of a team to resolve enquiries, drive improvements and support colleagues with coaching to enhance service quality. The role supports building trust in Camden and empowering residents.
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Omnichannel Customer Champion in Camden Town employer: London Borough of Camden
The London Borough of Camden is an exceptional employer, offering a dynamic work environment where you can make a real difference in the lives of private renters. With a strong commitment to employee development and a collaborative culture, you will have access to ongoing training and growth opportunities while working alongside passionate professionals dedicated to upholding housing rights. Located in the vibrant heart of London, this role not only provides meaningful work but also the chance to engage with diverse communities and drive impactful change.
