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- Tasks: Support communities by delivering housing services and preventing homelessness.
- Company: Camden, a forward-thinking organisation focused on social equality.
- Benefits: Flexible working, 27 days leave, family leave, and pension scheme.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Make a real difference in people's lives and contribute to community well-being.
- Qualifications: Passion for housing equality and strong communication skills.
The predicted salary is between 42221 - 47940 £ per year.
Salary: £42,221 - £47,940
Grade: Level 3 Zone 2
Location: 5 Pancras Square, N1C 4AG
Contract Type: Permanent x 4 / Fixed Term x 2
Hours: Full Time (36 hours)
Closing Date: Sunday 17th May at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.
How You’ll Be Involved
The vision for Housing Services is to work closely with neighbourhoods and communities to continuously improve services alongside those who rely on them. By delivering services that are informed, responsive, and people‑centred, Housing Services plays a vital role in preventing homelessness and providing safe, secure, and sustainable homes, supporting Camden’s commitment to social equality and positive outcomes for residents. As a Neighbourhood Housing Officer, you will play a key role in delivering these services, acting as a role model for our behaviours by embedding a culture of respect and relational practice. With residents at the heart of everything you do, this role offers a meaningful opportunity to make a positive impact on Camden’s neighbourhoods and communities. The job requires officers to be in the office a minimum of three days a week. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
All About You
This role would suit someone who cares deeply about people, communities, and housing equality and is motivated by making a positive difference to residents’ lives. As a Neighbourhood Housing Officer, you will enjoy working proactively, building strong relationships, and finding solutions early, particularly for people who may need additional support. You communicate clearly and kindly, work well with others across teams and partner organisations, and believe services should be accessible, inclusive, and resident‑focused. You’re confident using systems to keep accurate records, open to learning, and committed to working in a respectful, trauma‑informed way that reflects Camden’s values. Above all, you believe housing is about more than bricks and mortar; it’s about helping people feel safe, supported, and part of their community.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave plus bank holidays. We also offer family leave, loan schemes and access to our staff networks. We also have a pension scheme.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio‑economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.
Anonymised Application
In keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Neighbourhood Housing Officer in Camden Town employer: LONDON BOROUGH OF CAMDEN
Contact Detail:
LONDON BOROUGH OF CAMDEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer in Camden Town
✨Tip Number 1
Get to know Camden's values and mission inside out. When you walk into that interview, show us how your passion for housing equality aligns with our commitment to making a positive impact on residents' lives. It’s all about connecting your personal story to our community goals!
✨Tip Number 2
Practice your communication skills! As a Neighbourhood Housing Officer, you'll need to build strong relationships. So, role-play common scenarios with a friend or family member to get comfortable discussing sensitive topics and finding solutions together.
✨Tip Number 3
Don’t just focus on your qualifications; share your experiences! We want to hear about times you've made a difference in your community or helped someone in need. Real-life examples can really set you apart from the crowd.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you're serious about joining our team and making a difference in Camden’s neighbourhoods.
We think you need these skills to ace Neighbourhood Housing Officer in Camden Town
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role of a Neighbourhood Housing Officer. Familiarise yourself with Camden's values and how they relate to housing equality and community support. This will help you tailor your application to show that you’re the perfect fit!
Be Personal: We want to hear your story! Share your experiences and motivations for applying. Highlight any relevant work or volunteer experience that shows your commitment to making a positive impact in communities. Remember, it’s all about connecting with us on a personal level.
Showcase Your Skills: Make sure to highlight your communication skills and ability to build relationships. Use specific examples to demonstrate how you've worked proactively to support others, especially those who may need extra help. We love seeing how you can bring these skills to Camden!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it makes the process smoother for both you and us. Get your application in before the deadline on Sunday 17th May at 23:59!
How to prepare for a job interview at LONDON BOROUGH OF CAMDEN
✨Know Camden Inside Out
Before your interview, take some time to research Camden's values and current initiatives. Understanding their commitment to social equality and community engagement will help you align your answers with their mission, showing that you're genuinely interested in making a positive impact.
✨Showcase Your People Skills
As a Neighbourhood Housing Officer, your ability to build relationships is crucial. Prepare examples from your past experiences where you've successfully engaged with residents or worked collaboratively with teams. Highlight how you’ve approached challenges with empathy and respect.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and your approach to supporting vulnerable residents. Think of specific scenarios where you’ve had to find solutions or provide support, and be ready to discuss how you would handle similar situations in this role.
✨Demonstrate Your Commitment to Inclusion
Camden values diversity and inclusion, so be prepared to discuss how you can contribute to creating an inclusive environment. Share your thoughts on accessibility and how you would ensure that services are resident-focused and cater to the needs of all community members.