At a Glance
- Tasks: Manage homelessness cases and shape the Council’s approach to prevention.
- Company: Join the London Borough of Bromley, a community-focused local authority.
- Benefits: Competitive salary, flexible working, and a range of employee perks.
- Other info: Supportive environment with opportunities for professional development and growth.
- Why this job: Make a real impact in preventing homelessness and improving lives in your community.
- Qualifications: Experience in homelessness services and strong partnership skills required.
The predicted salary is between 37262 - 46952 £ per year.
The London Borough of Bromley is seeking an experienced Triage & Prevention Officer to manage a caseload within our Triage & Prevention Services and to play a key role in shaping the Council’s approach to homelessness. Reporting to the Team Manager Triage & Prevention, you will work as part of the Triage & Prevention Service, including the assessment and prevention of homelessness, strategy, policy and service improvement. You will ensure services are high‑performing, financially sustainable and focused on delivering positive outcomes for Bromley residents. This is a pivotal role, requiring the ability to balance operational excellence with partnership working and political awareness.
Key responsibilities
- Manage a caseload for the homelessness services, ensuring delivery of statutory duties and council priorities.
- Deliver on the Council’s homelessness strategy, policy development and service transformation, responding to local need and national policy changes.
- Drive continuous improvement, performance management and value for money across the service.
- Bring strong partnerships with members, internal teams, health partners, registered providers, voluntary organisations, probation, social care and other stakeholders.
- Provide confident, professional advice to applicants on homelessness related matters.
- Foster a culture of accountability, inclusivity and service excellence.
About You
- Extensive knowledge and experience within homelessness in a local authority or similar complex organisation, demonstrating successful outcomes in intervening earlier and preventing homelessness and the need for temporary accommodation.
- Strong understanding of housing legislation, regulation and current national policy.
- Proven ability to operate in a political environment and provide clear advice to applicants.
- Excellent financial, commissioning and performance management skills.
- Strong collaborative, communication and partnership‑working capabilities.
Why Join Bromley?
Bromley offers the benefits of working in London while retaining a strong sense of local identity and community. We provide a competitive salary, a career average pension scheme, flexible working arrangements, an employee benefits scheme (including Cycle2Work, Salary Sacrifice Lease Car Scheme, GymFlex, a wide range of local and national discounts), staff wellbeing and continuous professional development, and a supportive environment where senior leaders can make a real impact.
Equality, Diversity and Inclusion
We are families friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to achieving equal opportunities in employment and service delivery and as a disability confident employer we encourage applications from people with disabilities. We will consider reasonable adjustments to support disability employment. Applications will be assessed based on the criteria set out in the Job Description and Person Specification.
If you would like to speak to the Hiring Manager about the role, please contact Calvin.Pearson@bromley.gov.uk for a confidential discussion.
Application Process
We do not accept CV submissions from permanent recruitment agencies or via email. Please apply using the “Apply now” button on the Bromley website.
Triage & Prevention Officer employer: London Borough of Bromley
The London Borough of Bromley is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and professional development. With competitive salaries, flexible working arrangements, and a strong commitment to equality, diversity, and inclusion, Bromley fosters a culture where staff can thrive while making a meaningful impact on the community. Join us in shaping the future of homelessness services in a vibrant local authority that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Triage & Prevention Officer
✨Tip Number 1
Get to know the Council's homelessness strategy inside out. This will not only help you in interviews but also show that you're genuinely interested in making a difference in Bromley.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, and ask them about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for competency-based questions by thinking of examples from your past work. Focus on how you've successfully managed caseloads or improved services in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Triage & Prevention Officer
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what a Triage & Prevention Officer does. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application:Don’t just send a generic application! Make it personal by tailoring your cover letter and supporting statement to reflect the specific requirements of the role. Use examples from your past experiences that showcase your knowledge of homelessness and partnership working.
Showcase Your Skills:We want to see your strengths shine through! Highlight your financial management, performance management, and communication skills in your application. Be specific about how you've used these skills in previous roles to achieve positive outcomes.
Apply Through Our Website:Remember, we only accept applications through our website, so make sure you hit that 'Apply now' button! It’s the easiest way for us to receive your application and ensures you’re considered for the role.
How to prepare for a job interview at London Borough of Bromley
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and current national policies related to homelessness. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about making a difference.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully intervened to prevent homelessness or improved service delivery. This will help demonstrate your ability to manage a caseload effectively and deliver on the Council’s priorities.
✨Understand the Political Landscape
Familiarise yourself with the local political environment and how it impacts homelessness services. Being able to articulate how you would navigate this landscape will impress the interviewers and show that you can provide clear advice in a complex setting.
✨Emphasise Collaboration Skills
Highlight your experience in building partnerships with various stakeholders, such as health partners and voluntary organisations. Discussing how you foster inclusivity and accountability within teams will resonate well with the Council's values.
