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- Tasks: Conduct property inspections and engage with residents to ensure safe temporary accommodation.
- Company: Join the Bromley Housing team dedicated to meaningful public service.
- Benefits: Competitive salary, flexible working, and a range of employee benefits.
- Other info: Hybrid working model with opportunities for career progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing, knowledge of legislation, and strong customer service skills.
The predicted salary is between 40352 - 42584 £ per year.
If you have experience in the Housing Sector and are passionate about providing high quality and meaningful public services, then come and join the Housing team in Bromley. We are committed to developing our team members, ensuring staff are supported to excel and progress their careers within our service.
The role involves being a proactive and highly organised Temporary Accommodation Visiting Officer to help ensure our temporary accommodation is safe, compliant, properly occupied and delivering value for money. This is a field-based role that combines property inspections, investigations and customer engagement, playing a crucial part in safeguarding residents and preventing fraud. You will work independently across a varied portfolio of accommodation, using your judgement, attention to detail and investigative skills to identify issues and resolve them effectively.
About You
- An understanding of housing legislation, temporary accommodation and fraud risk
- Knowledge of HHSRS, EPC standards and common property disrepair issues
- An ability to provide sound advice to residents to help sustain accommodation and rental payments
- An ability to interpret complex information and make sound decisions
- A strong commitment to customer service and delivering positive outcomes
Key Dates
- Closing date for applications: Midnight, 21st May 2026
- Interviews expected: 3rd June 2026
Applications will be assessed based on the criteria set out in the Job Description and Person Specification. If you would like to speak to the Hiring Manager about the role, please contact Faye Edwards for a confidential discussion.
We are committed to achieving equal opportunities in employment and service delivery. We are a disability confident employer and encourage applications from people with disabilities.
We offer a generous package including competitive pay, a career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.
Please note that we do not accept CV submissions from permanent recruitment agencies.
Temporary Accommodation Visiting Officer in London employer: London Borough of Bromley
Contact Detail:
London Borough of Bromley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Visiting Officer in London
✨Tip Number 1
Get to know the company! Research Bromley and its housing services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local housing events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've dealt with housing issues or customer service challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Temporary Accommodation Visiting Officer in London
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand the Temporary Accommodation Visiting Officer role. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! Use specific examples from your past experiences that relate to housing legislation, customer service, and property inspections. This shows us you’re genuinely interested and have the right skills for the job.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and long-winded sentences. We appreciate straightforward communication, so make sure your passion for the role shines through without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at London Borough of Bromley
✨Know Your Housing Legislation
Brush up on your understanding of housing legislation, especially around temporary accommodation and fraud risk. Being able to discuss relevant laws and regulations confidently will show that you’re serious about the role and understand its complexities.
✨Demonstrate Your Investigative Skills
Prepare examples from your past experiences where you've had to use your judgement and attention to detail to resolve issues. This could be anything from property inspections to customer engagement. Highlighting these skills will make you stand out as a proactive candidate.
✨Showcase Your Customer Service Commitment
Think of specific instances where you’ve gone above and beyond for customers. The role requires a strong commitment to delivering positive outcomes, so be ready to share how you’ve helped residents sustain their accommodation and navigate challenges.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of properties you'll be inspecting, or the challenges faced in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.