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- Tasks: Lead the Information, Advice & Support Service for children and young people with SEND.
- Company: Join a family-friendly employer committed to equal opportunities and community reflection.
- Benefits: Competitive salary, flexible working, generous pension scheme, and local discounts.
- Other info: Hybrid role with opportunities for professional growth and community engagement.
- Why this job: Make a real difference in the lives of children and families while driving positive change.
- Qualifications: Experience in multi-agency support and team management in education, health, or social care.
The predicted salary is between 43416 - 43416 £ per year.
An exciting opportunity has arisen to lead the Information, Advice & Support Service (IASS) in Bromley. The IASS is a statutory service providing support to children and young people with SEND and their parents/carers. The Service has an arms‑length, impartial remit and applicants will need to have experience of effective multi‑agency working, including supporting and challenging colleagues across the Local Authority and the Integrated Care Boards (ICBs).
Excellent communication, negotiation, and presentation skills are essential and evidence of how these have been used to effect best outcomes for children and young people. We are looking for someone with current experience of supporting children and young people with SEND and their families across the education, health, and social care sectors.
Experience of managing a team of staff and volunteers to achieve the right outcomes for children in a highly pressurised environment is essential. Candidates will need to provide high‑quality caseload management and supervision to the team. Knowledge of the local area would be beneficial, including – but not limited to – the SEND system, educational provisions, local amenities, demographics, etc.
Robust knowledge of the IASS Minimum Standards is necessary, and IPSEA qualifications are preferable; if missing, a commitment to obtaining these to Level 3 is expected. Proven experience of constructive partnership working with all agencies and departments is essential. Candidates will need to understand and analyse service data to lead on continuous service development.
The successful candidate will be able to use this data to drive new initiatives within the service and report on these to senior leaders. The Service is constantly evolving, and the successful candidate will need to identify and create opportunities and drive change to enhance service provision while remaining flexible, energetic and able to inspire the team to be part of the changes.
Currently this is a hybrid role and the post holder will be required on site at least 3 days per week. This may increase to meet the needs of the business and families accessing the Service. Applications should fully address the person specification and will be competitively shortlisted against this.
All appointments will be offered at the minimum salary point for the grade of the role. Successful applicants will require a satisfactory enhanced DBS check. We welcome candidates that reflect our local communities.
We are a family‑friendly employer and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to achieving equal opportunities in employment and service delivery and are a disability‑confident committed employer encouraging applications from people with disabilities. A reasonable adjustment will be considered to support disability employment.
We offer a generous package including competitive pay, a career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.
Information, Advice and Support Service Manager in London employer: London Borough of Bromley
Contact Detail:
London Borough of Bromley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information, Advice and Support Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education, health, and social care sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions related to SEND and multi-agency working. We suggest role-playing with a friend or using mock interview tools to boost your confidence and nail those responses.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and driven change in previous roles. We want to hear about your successes and how you’ve inspired others to achieve great outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive and engaged with our services.
We think you need these skills to ace Information, Advice and Support Service Manager in London
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Information, Advice and Support Service Manager role is all about. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! Make it personal by tailoring your CV and cover letter to reflect the specific requirements of the role. Use examples from your past experiences that showcase your skills in multi-agency working and supporting children with SEND.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear, concise, and free of jargon. We want to see how you can convey complex information effectively, so don’t shy away from demonstrating your negotiation and presentation skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at London Borough of Bromley
✨Know Your Stuff
Make sure you’re well-versed in the IASS Minimum Standards and have a solid understanding of the SEND system. Brush up on local educational provisions and community resources, as this knowledge will show your commitment to supporting children and young people effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles where you’ve successfully managed teams or worked collaboratively with multi-agency partners. Highlight how your communication and negotiation skills have led to positive outcomes for families, as this is crucial for the role.
✨Data-Driven Mindset
Be ready to discuss how you’ve used service data to drive improvements in previous positions. Think of instances where you’ve identified opportunities for change and how you’ve implemented new initiatives based on data analysis.
✨Be Flexible and Energetic
The role requires someone who can inspire their team through changes. Prepare to talk about how you’ve adapted to evolving situations in the past and how you motivate others to embrace change, especially in high-pressure environments.