Caseworker- Personalised Education Services in London

Caseworker- Personalised Education Services in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
London Borough of Bromley

At a Glance

  • Tasks: Support children and young people to overcome barriers and access full-time education.
  • Company: Join a values-driven team dedicated to making a difference in children's lives.
  • Benefits: Flexible working, competitive pay, and a range of employee benefits.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a meaningful impact while working creatively and collaboratively with diverse young people.
  • Qualifications: Experience with children in education and understanding of SEN and safeguarding.

The predicted salary is between 30000 - 40000 £ per year.

Hours: Monday–Friday, 36 hours per week (Term Time Only – 39 weeks). 2 days at our tuition centre in St Paul’s Cray (The Link, Midfield Way) and/or Bromley Civic Centre (can be more during exam time). Remaining time working from home and travelling across the borough, including home visits.

Are you passionate about making a genuine difference in the lives of children and young people? Do you believe that, with the right support, every child has the potential to succeed? Due to service expansion, we are seeking two full‑time Caseworkers to join our Personalised Education Service. We are a statutory service providing short‑term, interim education for children of statutory school age (5–16) who are unable to attend school due to medical needs (physical and mental health), and children with an EHCP who are awaiting a suitable education placement. We deliver bespoke tuition in a range of settings, including our Orpington centre, online (via Teams), libraries, community venues, and, where medically required, in the child’s home.

Our caseworking team support children and their families whilst they are under our service. They work with the child and family to identify the barriers to accessing full‑time education and work with other agencies to support the child to overcome these. The aim of the case working team is to support children back into full‑time provision. This is a rewarding opportunity to work creatively, collaboratively, and compassionately with children and young people (CYP) who have SEND, SEMH, and/or medical needs. Some of the CYP you support will be accessing personalised tuition through their Education, Health and Care Plans (EHCPs).

About the Role

As a Caseworker, you will manage a diverse caseload of children and young people with complex and evolving needs, who have often had a challenging educational journey. Many will have medical needs alongside SEN, including a diagnosis of autism; ADHD; and/or SEMH. You will play a key role in supporting CYP to overcome barriers and successfully access full‑time education.

Key Responsibilities

  • Manage a caseload of CYP, responding flexibly to changing needs.
  • Identify barriers to education and develop clear, outcome‑focused plans.
  • Lead multi‑agency working, including acting as Lead Professional and coordinating 6‑weekly reviews.
  • Work collaboratively with families, schools, and partner agencies.
  • Monitor provision, review progress, and provide support and challenge where needed.
  • Produce high‑quality reports and present recommendations to panels.
  • Maintain high standards of safeguarding, professionalism, and confidentiality.

This role requires strong organisational skills, resilience, and a proactive approach. You will be well supported by a collaborative team that shares learning, solves problems together, and celebrates success.

Why join us?

  • Be part of a supportive, skilled, and values‑driven team.
  • Make a meaningful difference to children, young people, and their families.
  • Engage in multi‑agency working across education, health, and social care.
  • Benefit from a flexible, hybrid working.
  • Contribute to a service that prioritises innovation, safeguarding, and inclusion.

We are looking for someone who:

  • Has experience working with children and young people in education or a related setting.
  • Has a good understanding of SEN, SEMH, and safeguarding.
  • Communicates confidently with families and professionals.
  • Demonstrates professional curiosity and can appropriately challenge stakeholders.
  • Can manage a busy and fast‑paced workload.
  • Is committed to person‑centred, inclusive education.
  • Is enthusiastic, reflective, and keen to contribute to service development.
  • Is reflective, proactive, and motivated to contribute to service development.

You will be comfortable working independently (including lone working) and as part of a team.

Essential

  • Full UK driving licence and access to a car (regular borough‑wide travel required).
  • Relevant qualifications or significant equivalent experience are required.

The recruitment process will include application assessment, interview, and a scenario‑based task. Applications should clearly address the person specification, as shortlisting will be based on this. Due to the unique nature of the role, we encourage informal discussions prior to applying. Please contact Amanda Carter via email to arrange an informal discussion with a member of the caseworking team.

Early applications are encouraged, as we reserve the right to close this vacancy before the advertised closing date if a high volume of applications is received. Interviews will take place on Friday 17th July and/or Monday 20th July 2026.

We are proud to serve a diverse borough and welcome applications that reflect our communities. We are committed to equality, inclusion, and building a workforce that represents the children and families we support. This post is subject to enhanced DBS clearance and all relevant pre‑employment checks.

Applications will be assessed based on the criteria set out in the Job Description and Person Specification, which can be found. We are force family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.

We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.

Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email.

London Borough of Bromley

Contact Details:

London Borough of Bromley Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Caseworker- Personalised Education Services in London

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Borough of Bromley.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Borough of Bromley!

Showcase Your Passion and Expertise

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Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Borough of Bromley or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Caseworker- Personalised Education Services in London

Case Management
Understanding of SEN and SEMH
Safeguarding Knowledge
Multi-Agency Collaboration
Communication Skills
Organisational Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to London Borough of Bromley:Before hitting send, make sure to tailor your application specifically to London Borough of Bromley! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at London Borough of Bromley

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.