Job Title: Lettings Support Officer
Grade: BR7
Contract: Permanent, Full time, 36 hours per week
Working Hours: Mon-Fri
Location: Bromley Civic Centre
Working Pattern: Hybrid – 2 days per week office attendance
If you have experience in the Housing Sector and are passionate about providing high quality and meaningful public services, then come and join the Housing team in Bromley. We are committed to developing our team members, ensuring staff are supported to excel and progress their careers within our service.
The role
We are looking for a commercially minded Letting Support Officer to join our housing team. You will play a vital role in successful delivery of all temporary accommodation and private sector projects.
This role is ideal for someone with experience in property lettings who enjoys building long term partnerships in a competitive market and supporting households to sustain tenancies.
This is a fast-paced frontline role requiring excellent problem-solving skills as well as strong commitment to customer service and positive outcomes.
About you
We are looking for a confident, skilled Lettings Support Officer with strong sector knowledge who will bring:
- Strong negotiation, influencing and networking skills
- In depth understanding of housing legislation
- Ability to operate with a high degree of autonomy, managing a portfolio of business relationships and delivering results against clear performance targets
- A strong commitment and delivering positive outcomes
- A keen eye for detail with ability to ensure that services are provided effectively and according with need
Key Dates
- Closing date for applications: Midnight, 22nd September 2026
Applications will be assessed based on the criteria set out in the Job Description and Person Specification, which can be found here .
If you would like to speak to the Hiring Manager about the role, please contact Anna Turska at anna.turska@bromley.gov.uk for a confidential discussion.
We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
We are committed to achieving equal opportunities in employment and service delivery and as a disability confident, committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.
We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.
Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email Recruitment.Team@bromley.gov.uk.
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Lettings Support Officer employer: London Borough of Bromley
The London Borough of Bromley is an excellent employer, offering a dynamic work environment where you can make a significant impact on the community through strategic leadership in pensions governance. With a strong commitment to employee development and a collaborative culture, you will have opportunities for professional growth while working alongside dedicated Councillors and officers. Located in a vibrant area, this role not only provides meaningful work but also a chance to contribute to the future of local governance.
