At a Glance
- Tasks: Manage a caseload to prevent homelessness and provide tailored support to those in need.
- Company: Join the London Borough of Bromley, dedicated to making a difference in housing services.
- Benefits: Enjoy competitive pay, flexible working, and a range of employee benefits.
- Other info: Be part of a supportive team with opportunities for career growth.
- Why this job: Make a real impact in your community by helping prevent homelessness.
- Qualifications: Experience in homelessness services and strong communication skills required.
The predicted salary is between 40352 - 46952 £ per year.
The London Borough of Bromley is seeking a Homelessness Prevention Visiting Officer to manage a caseload within our Triage & Prevention Services and to play a key role in shaping the Council’s approach to homelessness. Reporting to the Team Manager Triage & Prevention, you will work as part of the Triage & Prevention Service carrying out home visits for those at risk of homelessness. You will ensure services are high-performing, financially sustainable and focused on delivering positive outcomes for Bromley residents.
Key Responsibilities
- To manage a complex and demanding caseload in a busy and front-line pressurised service, routinely undertaking home visits for those at risk of homelessness to fully understand the situation and provide innovative and tailored options to prevent homelessness through advice, advocacy, negotiation and mediation.
- To undertake home visits to verify households’ circumstances and establish occupancy, ensuring that those who the council has secured temporary accommodation for are residing at the temporary accommodation as their main residence.
- To always perform responsibilities with a customer service and performance management focus.
- Provide confident, professional advice to applicants on homelessness related matters.
- Foster a culture of accountability, inclusivity and service excellence.
About You
You will be a collaborative and credible officer with substantial experience in homelessness within a local authority or similar complex organisation, successful at demonstrating outcomes to intervene earlier and prevent homelessness and the need for temporary accommodation. You will bring:
- Extensive knowledge and experience across housing.
- A strong understanding of housing legislation, regulation and current national policy.
- Proven ability to operate in a political environment and provide clear advice to applicants.
- Strong collaborative, communication and partnership-working capabilities.
We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustments to support disability employment.
Benefits
We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.
Homelessness Prevention Visiting Officer employer: London Borough of Bromley
The London Borough of Bromley is an exceptional employer, offering a supportive work culture that prioritises inclusivity and accountability. As a Homelessness Prevention Visiting Officer, you will benefit from competitive pay, flexible working practices, and a comprehensive employee benefits scheme, all while making a meaningful impact in the community. With ample opportunities for professional growth and development, this role allows you to contribute to innovative solutions in homelessness prevention within a dynamic local authority setting.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Prevention Visiting Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in homelessness prevention. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the London Borough of Bromley and their approach to homelessness. Show them you’re not just another candidate; you’re genuinely interested in making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions related to housing legislation and customer service. We want you to feel confident and ready to showcase your expertise when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Homelessness Prevention Visiting Officer
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what a Homelessness Prevention Visiting Officer does. Dive into the job description and highlight key responsibilities and skills that match your experience. This will help us see how you fit into the role!
Tailor Your Application:Don’t just send a generic application! Tailor your cover letter and any supporting documents to reflect your understanding of homelessness prevention. Use specific examples from your past experiences that showcase your skills in advice, advocacy, and negotiation.
Showcase Your Knowledge:We want to see your expertise shine through! Make sure to mention your knowledge of housing legislation and your experience in similar roles. This will demonstrate your capability to operate effectively in a political environment and provide clear advice to applicants.
Apply Through Our Website:When you're ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at London Borough of Bromley
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and current national policies related to homelessness. Being able to discuss these topics confidently will show that you're serious about the role and understand the complexities involved.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully prevented homelessness or managed a complex caseload. This will help demonstrate your ability to handle the responsibilities of the Homelessness Prevention Visiting Officer role effectively.
✨Practice Your Communication Skills
Since this role requires strong communication and partnership-working capabilities, practice articulating your thoughts clearly. You might even want to role-play common scenarios you could face in the job, like advising applicants or negotiating solutions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the council's approach to homelessness prevention. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
