At a Glance
- Tasks: Lead a vital service supporting residents in crisis with compassion and efficiency.
- Company: Join a friendly team dedicated to making a real difference in Bromley.
- Benefits: Competitive salary, flexible working, and a range of employee perks.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a significant impact on people's lives while promoting resilience and stability.
- Qualifications: Experience in housing support and strong leadership skills required.
The predicted salary is between 46952 - 50867 £ per year.
Join us in making a real difference for Bromley residents. We are looking for a caring, motivated and experienced manager to join our Crisis & Resilience Fund service. This is a rewarding opportunity to lead an important front‑line service that helps residents at difficult times, making sure support is delivered fairly, promptly and with compassion. You will be joining a small, friendly and supportive team where your ideas, leadership and expertise will really matter. This role allows you to make a big impact on the lives of our residents, helping shape a service that supports people through crisis while promoting longer‑term resilience and stability.
Responsibilities
- Lead and oversee the Crisis & Resilience Fund service, ensuring high‑quality, consistent and resident‑focused outcomes.
- Assess and process Discretionary Housing Payment applications, applying knowledge of welfare benefits and related discretionary support.
- Make sound, evidence‑based decisions and maintain fair and prompt service delivery.
- Provide visible leadership to the team, support day‑to‑day operations and respond to urgent issues.
- Ensure the service operates effectively and that residents receive a responsive and efficient service.
Qualifications
- Experience in housing support or a similar field.
- Strong decision‑making skills and sound judgement.
- Experience in leading a team in a service delivery environment.
Working Conditions
- Grade: BR13
- Salary: £46,952 – £50,867
- Contract: Full Time fixed term until 31/03/2029
- Working hours: 36 hours per week
- Working pattern: Mainly office‑based due to the frontline nature of the service.
Benefits
- Competitive pay and career‑average pension scheme.
- Flexible working practices.
- Bromley employee benefits scheme: Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex.
- Wide range of local and national discounts.
EEO Statement
We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.
Other Information
Interviews will be held week commencing 13th July 2026.
Crisis and Resilience Fund Manager employer: London Borough of Bromley
Join a dedicated team in Bromley where your leadership as a Crisis and Resilience Fund Manager will directly impact the lives of residents facing challenging times. We offer a supportive work culture that values your ideas and expertise, alongside competitive pay, flexible working practices, and a range of employee benefits designed to promote well-being and professional growth. This role not only allows you to make a meaningful difference but also provides opportunities for career advancement within a compassionate and community-focused environment.
