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- Tasks: Support the running of six Children and Family Centres with a positive, can-do attitude.
- Company: Join the Bromley Children Project, a community-focused organisation.
- Benefits: Enjoy a competitive salary, pension, and flexible working practices.
- Why this job: Make a real difference in children's lives while gaining valuable experience.
- Qualifications: Experience in customer service and basic IT skills required.
- Other info: On-site role with opportunities for personal growth and community engagement.
The predicted salary is between 25522 - 25703 £ per year.
Overview
Early Intervention and Family Support Services – Bromley Children Project, Children and Family Centre Support Worker. Salary scale: BR4; £25,522 - £25,703. Permanent post; full-time, 36hrs per week. This is a public facing role working in our Children and Family Centres and does not support working from home. This is not a key worker role; you will not be allocated families to support on a one-to-one basis. The post is about supporting the running of six Children and Family Centres. There are occasional Saturday morning sessions which are notified in advance, but predominantly this is Monday to Friday work.
Responsibilities
- Assist in the smooth running of the six Children and Family Centres/Family Hubs across various locations and staff teams.
- Work on-site daily and support a busy, customer-facing environment with a positive, can-do attitude.
- Support staff in providing information on local services available to parents and children, balancing the needs of service users with local authority requirements.
- Be flexible to cover a centre without other colleagues on site when required and contribute ideas to improve the service.
- Work effectively within a team and share ideas to enhance service delivery; basic administration and IT knowledge are required.
- Participate in a competitive selection process including assessment of application statements, interview performance and tests covering skills and knowledge in the person specification.
- Any other duties as reasonably required to support the running of the centres.
Requirements / Qualifications
- Experience of working in a customer-facing environment and the ability to work under pressure.
- Good local knowledge of services available to support parents and their children; ability to work flexibly and balance service user needs with local authority needs.
- Confidence to cover a centre without other colleagues onsite when needed.
- Ability to work well within a team and support others in service improvement.
- Basic knowledge of administration and IT.
- A satisfactory enhanced DBS check is required.
Additional information
- On-site requirement: This is not a virtual role; the post holder will be required on site daily.
- All appointments will be offered at the minimum salary point for the grade unless matching current salary with evidential proof.
- The successful candidate will require a satisfactory enhanced DBS check.
- We welcome candidates reflecting our local communities and provide a range of inclusive opportunities.
- Closing date: midnight Sunday 12 April 2026.
- Interviews: 23 and 24 April 2026.
- For questions about the role, contact Amanda Brannigan on 020 8461 7259.
- We are a forces family friendly employer and part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award).
- Equal opportunities and disability confidence: we encourage applications from people with disabilities and may provide reasonable adjustments as needed.
- Benefits include pension, flexible working practices and Bromley employee benefits scheme.
Children and Family Centre Support Worker, Bromley Children Project employer: London Borough of Bromley
Contact Detail:
London Borough of Bromley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Children and Family Centre Support Worker, Bromley Children Project
✨Tip Number 1
Get to know the local services available for parents and children in Bromley. This knowledge will not only help you during interviews but also show that you're genuinely interested in supporting the community.
✨Tip Number 2
Practice your interview skills with a friend or family member. Focus on how you can demonstrate your customer-facing experience and ability to work under pressure, as these are key for the role.
✨Tip Number 3
Be ready to share your ideas on improving service delivery during the interview. We love candidates who can think creatively and contribute positively to our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy, which is a bonus for this role.
We think you need these skills to ace Children and Family Centre Support Worker, Bromley Children Project
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with children and families shine through. We want to see that you genuinely care about making a difference in the community!
Tailor Your Experience: Make sure to highlight any relevant experience you've had in customer-facing roles or working with families. We’re looking for those who can balance service user needs with local authority requirements, so be specific!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. Remember, we want to know how you can contribute to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at London Borough of Bromley
✨Know Your Centres
Before the interview, make sure you research the six Children and Family Centres you'll be supporting. Familiarise yourself with their services, locations, and any recent news or initiatives. This will show your genuine interest in the role and help you answer questions more effectively.
✨Show Your Customer Service Skills
Since this role is customer-facing, prepare examples from your past experiences where you've successfully handled challenging situations or provided excellent service. Think about how you balanced user needs with organisational requirements, as this will resonate well with the interviewers.
✨Teamwork is Key
Be ready to discuss your experience working in a team environment. Highlight instances where you contributed ideas for service improvement or supported colleagues. This will demonstrate your ability to collaborate and enhance service delivery, which is crucial for this position.
✨Flexibility and Adaptability
The job requires covering centres without other colleagues on site, so be prepared to talk about times when you've had to adapt quickly to changing circumstances. Share specific examples that showcase your flexibility and problem-solving skills, as these traits are essential for success in this role.