Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support local families and manage daily operations at Children and Family Centres.
- Company: Join the London Borough of Bromley, a family-friendly employer.
- Benefits: Competitive salary, pension scheme, flexible working, and local discounts.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Opportunities for career growth and commitment to diversity and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
A warm, enthusiastic person with strong communication, interpersonal, and IT skills is required for this demanding busy post. This job requires the postholder to be in the Children and Family Centres daily – working from home is not an option.
Key responsibilities include:
- The day‑to‑day smooth running of one of the local authority’s six Children and Family Centres, and supporting the remaining five centres on an ad‑hoc basis.
- Acting as the face of the centre for local families and partner agencies, engaging in the community and networking with local services.
- Managing a small, targeted caseload, a team of staff, and ensuring the site is open to the public daily.
- Responding flexibly to changing demands, taking the lead in the absence of senior staff.
The successful candidate will have experience of working in a customer‑facing environment, be able to work effectively under pressure, and place the service user at the centre of the situation. They will work well within a team, have positive thinking and communication skills, and be able to think and work in a positive way whether with colleagues or the public.
Applications should fully address the person specification as candidates will be competitively shortlisted against this. We welcome candidates that reflect our local communities.
Closing date for applications: Sunday 11th January 2026 at midnight. Interviews / Testing will be held in person at one of our six Children and Family Centres on Tuesday 20th January 2026.
For any questions about the role, please contact BCP admin on 020 8461 7259.
We are family‑friendly and part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to achieving equal opportunities in employment and service delivery and, as a disability‑confident, committed employer, we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustments to support disability employment.
We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme – Cycle2Work, Salary Sacrifice lease car, technology scheme, GymFlex and a wide range of local and national discounts. We are committed to equal opportunities in employment and service delivery. Equality, diversity and inclusion are fundamental values of the London Borough of Bromley.
Children and Family Centre Support Officer employer: London Borough of Bromley
Contact Detail:
London Borough of Bromley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Children and Family Centre Support Officer
✨Tip Number 1
Get to know the Children and Family Centres in your area! Visit them, chat with staff, and understand their needs. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with local services and community groups on social media or in person. Building relationships can give you insights into the role and might even lead to a recommendation.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to the centres.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Children and Family Centre Support Officer
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you fully understand the Children and Family Centre Support Officer role. Read through the job description carefully and highlight key responsibilities and skills required. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! We want to see how your unique skills and experiences make you the perfect fit for this role. Use specific examples from your past work that demonstrate your communication, interpersonal, and IT skills, as well as your ability to work under pressure.
Address the Person Specification: Make sure your application directly addresses the person specification outlined in the job description. This is crucial as we’ll be shortlisting candidates based on how well they meet these criteria. Be clear and concise in showing how you meet each point.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy, which is a bonus for this role!
How to prepare for a job interview at London Borough of Bromley
✨Know Your Centre
Before the interview, make sure you research the Children and Family Centres in Bromley. Understand their mission, services, and community engagement strategies. This will help you demonstrate your enthusiasm and show that you're genuinely interested in making a positive impact.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with families or colleagues in previous positions. Think about times when you resolved conflicts or facilitated discussions, as these experiences will highlight your interpersonal skills.
✨Demonstrate Flexibility and Teamwork
Be ready to discuss situations where you've had to adapt to changing demands or work collaboratively within a team. The role requires flexibility, so share specific examples that showcase your ability to lead and support others, especially in high-pressure environments.
✨Address the Person Specification
Make sure your application and interview responses directly address the person specification outlined in the job description. Highlight your customer-facing experience and how you prioritise service users. This will show that you understand what the role entails and that you're the right fit for the team.
