At a Glance
- Tasks: Lead and manage the Home Improvement Agency team to enhance housing services.
- Company: Join the London Borough of Bromley, committed to quality public service.
- Benefits: Competitive salary, flexible working, and a range of employee benefits.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Make a real difference in residents' lives by improving their homes.
- Qualifications: Experience in housing, strong leadership, and problem-solving skills required.
The predicted salary is between 50867 - 54584 £ per year.
Grade: BR14
Salary: 50,867 - 54,584
Contract: Permanent / Full-time (36 hours per week)
Working hours: Monday to Friday, 9–5
Location: Bromley Civic Centre
Working pattern: Monday to Friday, 9 – 5, Visits and Hybrid, 2 days a week office attendance.
If you have experience in the Housing Sector and are passionate about providing high quality and meaningful public services, then come and join the Home Improvement Agency in Bromley. We are committed to developing our team members, ensuring staff are supported to excel and progress their careers within our services.
The role:
We are looking for a Home Improvement Agency (HIA) Manager in our Housing Team. The HIA utilises grant funding to provide aids and adaptations to residents’ homes across the Borough. We are transforming our services so that they can be truly innovative and responsive, ensuring that our residents can thrive in safe, accessible homes. Having increased growth, we have several positions available, where you’ll have the opportunity to shape new services, influence best practice, and make a meaningful impact on the quality, safety and sustainability of homes for Bromley residents.
About You:
- Strong leadership and team-management skills, with the ability to drive performance
- Excellent organisational, analytical and problem-solving abilities
- In-depth understanding of statutory compliance, building safety and planning requirements
- Proven ability to manage contractors, SLAs, procurement processes and performance monitoring
- Strong budget management skills and experience reporting on cost control and expenditure
- Relevant qualification in housing, surveying and project management (desirable but not essential if backed by strong experience)
- Strong construction background
The HIA Manager is expected to provide clear leadership and professional oversight of the Housing Improvements/Adaptations service, ensuring high-quality delivery and performance. The role will lead, support, and develop the team while ensuring services are compliant, customer-focused, and aligned with organisational priorities.
Key Dates:
- Closing date for applications: Midnight, Monday 10th August 2026
- Interviews expected: Week commencing Monday 17th August 2026
Applications will be assessed based on the criteria set out in the Job Description and Person Specification.
If you would like to speak to the Hiring Manager about the role, please contact Debbie Ricketts at Debbie.ricketts@bromley.gov.uk for a confidential discussion.
We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustments to support disability employment.
We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.
Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email Recruitment.Team@bromley.gov.uk.
Home Improvement Agency (HIA) Team Manager in Bromley employer: London Borough of Bromley
Brick by Brick Preschool Limited is an excellent employer for those passionate about early childhood education, offering a supportive and welcoming team environment in Beckenham. With ongoing training and professional development opportunities, employees can grow their skills while making a meaningful impact on children's lives. The preschool's commitment to safeguarding and promoting children's welfare ensures a safe and nurturing atmosphere for both staff and students.
StudySmarter Expert Advice🤫
We think this is how you could land Home Improvement Agency (HIA) Team Manager in Bromley
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like London Borough of Bromley, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like London Borough of Bromley and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Home Improvement Agency (HIA) Team Manager in Bromley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for London Borough of Bromley and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at London Borough of Bromley
✨Get to Know Public Sector Values
Before your interview with London Borough of Bromley, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for London Borough of Bromley.
