Admin and Compliance Officer (Fixed-term)

Job Title: Admin and Compliance Officer

Salary: £27,262

Contract Type: Full Time / Fixed Term until November 2027 (extension dependent on continuation of funding)

Are you highly organised, detail-oriented, and passionate about supporting services that improve people's health and employment outcomes? If so, we want you to join our team as an Admin and Compliance Officer within Bromley's NHS-funded Work Well programme.

About the Role

As the Admin and Compliance Officer within Bromley's Work Well employment support team (delivered under the Bromley Works service), you will play a vital role in ensuring the efficient administration, compliance, performance monitoring and reporting of the programme.

Working closely with the Work Well Programme Lead, Work & Health Coaches, referral partners and stakeholders, you will support day-to-day service delivery, maintain accurate records, monitor programme performance and ensure contractual and funding requirements are met.

Key Responsibilities

• Maintain accurate participant records and ensure all programme documentation is complete, compliant and up to date.
• Monitor referrals, participant engagement, outcomes and performance against programme targets and key performance indicators (KPIs).
• Support data collection, validation and reporting requirements for funders and stakeholders.
• Coordinate participant onboarding, appointments, workshops and staff diaries as required.
• Ensure compliance with programme guidance, data protection requirements, safeguarding procedures and quality standards.
• Prepare reports, performance updates and administrative documentation to support programme delivery and governance.
• Act as a key point of contact for referral partners, responding to enquiries and maintaining effective communication with stakeholders.
• Support continuous service improvement by identifying administration and compliance issues and assisting with the implementation of solutions.

About You

You will be a proactive and organised professional with strong administrative and compliance experience. You will have:

• Experience of working in an administrative, performance, compliance or project support role.
• Excellent attention to detail and the ability to maintain accurate records and manage confidential information.
• Experience of monitoring performance data, producing reports and supporting contract compliance requirements.
• Strong organisational and time management skills, with the ability to manage competing priorities and deadlines.
• Experience using Microsoft Office applications, databases and case management systems.
• Excellent communication and interpersonal skills, with the ability to build positive working relationships with colleagues and external partners.
• An understanding of data protection, information governance and safeguarding principles.
• Experience within employment support, health, public sector or commissioned services would be desirable.

Why Join Us?

• Make a real difference in people's lives by supporting a programme that helps residents improve their health and employment outcomes.
• Work within a dynamic and supportive team committed to delivering high-quality services.
• Develop your skills and experience within an innovative employment and health programme.
• Access to a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley REAL benefits scheme; Childcare Vouchers, Cycle2Work and a wide range of unique discounts.

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.

We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.