London Borough of Brent is seeking a Repairs Resolution Coordinator to join our Property Services team. You will investigate and write complex complaint cases, coordinate solutions across teams and contractors, and help turn challenging situations into fair, efficient outcomes for residents.
The role focuses on bridging gaps between customers and service delivery, identifying lessons learned and driving improvements in repairs, voids and tenancy services.
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Repairs Resolution Specialist employer: LONDON BOROUGH OF BRENT
The London Borough of Brent is an exceptional employer, dedicated to fostering a collaborative and innovative work culture that prioritises the health of our waterways. Employees benefit from professional development opportunities, a supportive team environment, and the chance to make a tangible impact on community health and environmental sustainability in one of London's vibrant boroughs.