At a Glance
- Tasks: Assist the Street Works Team in managing permits and ensuring smooth highway operations.
- Company: Join a supportive council team dedicated to serving the community.
- Benefits: Competitive salary, generous leave, excellent pension, and coaching opportunities.
- Other info: Office-based role with flexible working options after initial training.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and IT proficiency; training provided for the right candidate.
The predicted salary is between 30000 - 40000 £ per year.
We need a strong team player to assist the Street Works Team in operating the London Permit Scheme. You will be working as a member of the Street Works Team to assess and coordinate permits on the highway within the Borough. This role involves working closely with Street Works Inspectors and Highway Area Teams to ensure the best possible service to all highway users.
The work is varied and interesting, involving taking pride and ownership of one third of the Borough for the coordination and administration of the London Permit Scheme, including assessment of permit applications, electronic administration of comments, inspections, defects and associated charges, and identifying and seeking resolution of inaccuracies in data. You will work closely with a Street Works Inspector to ensure all relevant legislation is met. You will also play an active role in dealing with emergencies that may affect the highway and the residents of Bexley.
An understanding of the New Roads and Street Works Act (NRSWA), the London Permit Scheme (LoPS) and the Traffic Management Act is a definite advantage. Experience in coordination or an operational technical support environment is desirable, though training will be provided. Excellent customer service and communication skills are essential as you will liaise daily with colleagues, other departments, utility companies and members of the public.
The candidate should have versatile IT skills and a working knowledge of Microsoft Office applications, as well as the ability to adapt to bespoke IT systems and databases. You will be required to show initiative and work independently as well as part of a team.
For an informal discussion about this exciting opportunity please contact Michala Bearham, Acting Street Works Manager, or call on 02030454670. Contract duration will run to March 2030. The successful candidate will be required to be office‑based five days a week until established in the role, then likely to be office‑based at least three days a week.
Our Offer to you:
- Competitive salary
- Coaching and mentoring programmes
- Excellent pension scheme
- Generous annual leave plus bank holidays
Recruitment Information:
As a disability confident employer, Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.
This role may be available as a development opportunity through secondment for Council’s existing employees. The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager. We reserve the right to close adverts earlier than the closing date.
Street Works Network Permit Officer in London employer: London Borough of Bexley
Bexley Council is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, generous annual leave, and a commitment to inclusivity, including a disability confident approach, employees can thrive in a dynamic environment while making a meaningful impact on the community. The role of Street Works Network Permit Officer provides a unique opportunity to engage with various stakeholders and contribute to the efficient management of the Borough's highways.
StudySmarter Expert Advice🤫
We think this is how you could land Street Works Network Permit Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Street Works Team on LinkedIn. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on the New Roads and Street Works Act and the London Permit Scheme. Show us you know your stuff and are genuinely interested in the role!
✨Tip Number 3
Practice your customer service skills! Think of examples where you've dealt with tricky situations or provided excellent service. We want to see how you handle real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team.
We think you need these skills to ace Street Works Network Permit Officer in London
Some tips for your application 🫡
Show Your Team Spirit:We want to see how you can be a strong team player! In your application, highlight any experiences where you've worked closely with others, especially in roles that required collaboration and communication. This will show us you're ready to jump into the Street Works Team.
Demonstrate Your Customer Service Skills:Since you'll be liaising with various stakeholders, it's crucial to showcase your customer service experience. Share specific examples of how you've handled inquiries or resolved issues in the past. This will help us understand how you can contribute to providing excellent service to highway users.
Get Familiar with Relevant Legislation:Understanding the New Roads and Street Works Act (NRSWA) and the London Permit Scheme (LoPS) is a big plus! If you have any knowledge or experience related to these areas, make sure to mention it in your application. It’ll give you an edge over other candidates.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensure everything is in one place. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at London Borough of Bexley
✨Know Your Legislation
Familiarise yourself with the New Roads and Street Works Act (NRSWA) and the London Permit Scheme (LoPS). Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.
✨Showcase Your Team Spirit
Since this role requires strong teamwork, think of examples from your past experiences where you've successfully collaborated with others. Be ready to share how you can contribute to the Street Works Team and support your colleagues.
✨Demonstrate Your IT Skills
Brush up on your Microsoft Office skills and be prepared to discuss any bespoke IT systems you've used in the past. Highlighting your adaptability to new technologies will give you an edge.
✨Customer Service is Key
Prepare to talk about your customer service experience. Think of specific instances where you’ve effectively communicated with the public or resolved issues, as this role involves daily interaction with various stakeholders.
