At a Glance
- Tasks: Support events and customer service at Hall Place, including room setups and reception duties.
- Company: Join a welcoming team at Bexley, committed to inclusivity and support.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and coaching opportunities.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of exciting events and make a difference in customer experiences.
- Qualifications: Excellent customer service skills and physical ability for room setups.
The predicted salary is between 20000 - 25000 £ per year.
A casual role to support the activities at Hall Place, including private hire functions and reception duties.
The post holder will need to show excellent customer service, be fit and able to participate in room set ups and act in a keyholding capacity. The role can include hours 7 days a week, including evenings, and hours are subject to rota and business need/seasonality.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service (DBS).
We offer a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays.
As a disability confident employer, Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact recruitment@bexley.gov.uk.
Casual Customer Service & Events Officer employer: London Borough of Bexley
Bexley is an excellent employer that prioritises a supportive and inclusive work environment, offering competitive salaries and generous benefits such as an excellent pension scheme and ample annual leave. With a strong focus on employee growth through coaching and mentoring programmes, Bexley fosters a culture of development and inclusivity, making it an ideal place for those seeking meaningful and rewarding employment in the vibrant setting of Hall Place.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Customer Service & Events Officer
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like London Borough of Bexley and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at London Borough of Bexley and let us see your personality shine through!
We think you need these skills to ace Casual Customer Service & Events Officer
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and London Borough of Bexley.
Get Familiar with Our Brand:Before applying, take some time to learn about London Borough of Bexley and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at London Borough of Bexley
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress London Borough of Bexley.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which London Borough of Bexley will surely appreciate.
