At a Glance
- Tasks: Lead teams to prevent homelessness and improve housing outcomes for residents.
- Company: Join a council dedicated to supporting vulnerable residents in Bexley.
- Benefits: Competitive salary, excellent pension, generous leave, and coaching opportunities.
- Other info: Office-based at least 2 days a week; inclusive employer welcoming all applicants.
- Why this job: Make a real impact in the community and drive meaningful change.
- Qualifications: Experienced housing leader with strong communication and partnership skills.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
Do you want to be at the forefront of preventing homelessness and ending rough sleeping? We are looking for a flexible, experienced and motivated Service Manager to join our Housing Services Management team. This role is one of three Service Managers working together to lead our Housing Services, with initial focus on the Prevention, Triage and Rough Sleeping teams, playing a critical role in how we respond to housing need here in Bexley. This is a high impact role where your leadership will directly improve outcomes for residents, reduce reliance on temporary accommodation and help people secure safe and sustainable housing.
Responsibilities
- You will provide day to day leadership and strategic direction across our frontline homelessness services, including prevention, triage, duty and rough sleeping.
- You will lead talented teams, manage performance and budgets, and work closely with partners to deliver innovative, resident focused solutions.
- Lead services that prevent homelessness and respond effectively when people are in crisis.
- Drive continuous improvement, performance and value for money.
- Reduce rough sleeping and temporary accommodation through proactive, creative approaches.
- Work collaboratively with internal teams and external partners across health, voluntary and housing sectors.
- Use data, insight and professional judgement to shape service delivery.
- Support and develop managers and staff, fostering a positive, high performing culture.
Qualifications
- You will be an experienced housing leader with a strong understanding of homelessness legislation and prevention practice.
- You are confident operating at both strategic and operational level and thrive in a fast paced, high demand environment.
- Significant experience of managing homelessness or housing services at a senior level.
- A strong track record of leading teams through change.
- Excellent communication and partnership working skills.
- A commitment to prevention, early intervention and person centred services.
- The confidence to make decisions, manage risk and deliver results.
Why Join Us
This is an opportunity to be part of a council that is committed to preventing homelessness and supporting some of its most vulnerable residents. You will have the space to innovate, influence and lead meaningful change, supported by a collaborative senior team. If you are passionate about housing, driven by impact and ready for a leadership role that truly matters, we would love to hear from you. Please note that the successful candidate will be required to be office based at least 2 days a week.
Benefits
We will offer you a package that includes a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays.
Recruitment Information
As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@bexley.gov.uk. This role may be available as a development opportunity through secondment for the Council’s existing employees. The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager. We reserve the right to close adverts earlier than the closing date.
Housing Service Manager - Triage and Prevention in Bexleyheath employer: London Borough of Bexley
Join a forward-thinking council in Bexley dedicated to preventing homelessness and supporting vulnerable residents. As a Housing Service Manager, you will lead impactful teams in a collaborative environment that fosters innovation and personal growth, all while enjoying a competitive salary, excellent benefits, and a commitment to employee development. This role offers the chance to make a real difference in the community, with the support of a passionate senior team and a culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Service Manager - Triage and Prevention in Bexleyheath
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by London Borough of Bexley.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like London Borough of Bexley.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at London Borough of Bexley.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at London Borough of Bexley. Apply directly through us to stand out!
We think you need these skills to ace Housing Service Manager - Triage and Prevention in Bexleyheath
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of London Borough of Bexley. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Service Manager - Triage and Prevention, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at London Borough of Bexley
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of London Borough of Bexley. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
