At a Glance
- Tasks: Coordinate reception and events, ensuring exceptional guest experiences from start to finish.
- Company: Charming boutique hotel dedicated to aviation and community support.
- Benefits: Flexible part-time hours, great team environment, and opportunities for personal growth.
- Other info: Located at London Biggin Hill Airport with fantastic views and a stylish atmosphere.
- Why this job: Join a vibrant team and create memorable experiences for guests in a stunning location.
- Qualifications: Strong customer service skills and attention to detail are essential.
The predicted salary is between 25106 - 30685 £ per year.
We are delighted to be recruiting for a Part-Time Reception and Events Co-ordinator to work a shift pattern consisting of 32 hours per week. The Landing is an independent boutique 56 bed hotel that is proudly dedicated to the aviation industry, whilst supporting local businesses and our community. Located at London Biggin Hill Airport and set to the side of runway 03, the hotel offers great views towards London. Facilities comprise of a stylish bar & restaurant offering fabulous dining experiences with breakfast, brunch, afternoon tea and evening dining all being served daily. 24hr room service and a fitness suite are also included for our guests staying overnight in the hotel.
The Reception & Events Co-ordinator is a valuable team member, responsible for delivering exceptional guest experiences from first enquiry through to post-event/stay follow-up. This role delivers the smooth and professional operation of reception, supports hotel/Hub events and functions, whilst maintaining the highest standards of service, presentation, and operational efficiency.
Reporting to the Reception Supervisor, you will be well presented, with excellent customer service skills and attention to detail so that you can ensure every guest has a great experience.
Early applications are encouraged as we reserve the right to close this position if sufficient applications have been received.
Reception and Events Co-ordinator in London employer: London Biggin Hill Airport
London Biggin Hill Airport is an exceptional employer, offering a dynamic work environment where integrity and professionalism are at the forefront. As a Customer Service Representative, you will benefit from ongoing training and development opportunities, a strong focus on colleague wellbeing, and a flexible benefits package that includes discounts and enhanced pension schemes. Join our friendly team and contribute to creating memorable experiences for our customers in a vibrant aviation setting.
Contact Details:
London Biggin Hill Airport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Events Co-ordinator in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at London Biggin Hill Airport and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Reception and Events Co-ordinator in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at London Biggin Hill Airport that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at London Biggin Hill Airport.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at London Biggin Hill Airport get a sense of who you are beyond your experience!
How to prepare for a job interview at London Biggin Hill Airport
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at London Biggin Hill Airport and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
