London AV Solutions in Guildford is seeking a Service & Technical Support Engineer to join our Aftercare Team at our Guildford HQ. This office-based role focuses on first-line diagnosis, ticket triage and remote support for smart home, AV and networking issues, with clear communication throughout.
You will own support tickets end-to-end, triaging within two hours, documenting in Zendesk and escalating as needed.
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