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For Companies At a Glance
- Tasks: Deliver tailored AV solutions and manage client relationships for exciting events.
- Company: Join Ambien, a leader in innovative audio-visual solutions.
- Benefits: Competitive salary, company pension, birthday off, and fun team events.
- Why this job: Work with cutting-edge AV technology and make a real impact on client experiences.
- Qualifications: Experience in AV industry and strong client management skills.
- Other info: Dynamic team culture with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Ambien is a leading provider of audio-visual solutions. We specialise in delivering high-quality AV services for a variety of large events, exhibitions, film shoots and clients. Our team is dedicated to innovation, excellence and outstanding client service.
Responsibilities
- AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner.
- Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company’s growth.
- Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events.
- Communication: Serve as the primary point of contact for your clients, providing timely and effective communication.
- Problem Solving: Address any issues that arise with a proactive and solutions-oriented approach.
- Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude.
Ideal Candidate Profile
- Industry Experience: Proven experience in managing client portfolios within the AV and events industry.
- Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer.
Ideal Skills
- Outstanding organisation and communication skills.
- Ability to work well under pressure and manage multiple tasks.
- Flexible and proactive with a can-do attitude.
- Team Player: Ability to work collaboratively within a team to deliver exceptional client service.
- Customer Focused: Strong commitment to understanding and meeting client needs.
What We Offer
- Competitive Salary: Reflective of your experience and expertise.
- Perks: Company pension, birthday off every year and company events.
- Dynamic Work Environment: A supportive and collaborative team culture.
- Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects.
How to Apply
If you are an experienced Technical Account Manager or a client oriented Technician who now wishes to have a more office based role, with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. Please apply to this position or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to careers@ambien.co.uk.
Ambien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us continue to deliver outstanding AV solutions to our clients!
TECHNICAL ACCOUNT MANAGER AT AMBIEN employer: London Audio Visual
Contact Detail:
London Audio Visual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TECHNICAL ACCOUNT MANAGER AT AMBIEN
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV and events industry. Attend relevant events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Technical Account Manager role!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your previous work in client management and AV solutions. This will give potential employers a clear picture of what you can bring to the table. Remember, visuals speak louder than words!
✨Tip Number 3
Prepare for interviews by researching Ambien and their projects. Familiarise yourself with their services and think about how your experience aligns with their needs. Tailoring your responses will show them you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team at Ambien. Let’s get you that Technical Account Manager position!
We think you need these skills to ace TECHNICAL ACCOUNT MANAGER AT AMBIEN
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Technical Account Manager role. Highlight your AV industry experience and any client management successes to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the AV industry and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions for clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at London Audio Visual
✨Know Your AV Stuff
Make sure you brush up on your technical knowledge about audio-visual solutions. Familiarise yourself with the latest trends and technologies in the AV industry, as well as Ambien's specific offerings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Client-Centric Mindset
Prepare to discuss how you've successfully managed client relationships in the past. Think of specific examples where you exceeded client expectations or solved problems proactively. This will demonstrate your customer-focused approach, which is crucial for a Technical Account Manager.
✨Show Off Your Team Spirit
Since collaboration is key in this role, be ready to share experiences where you worked effectively within a team. Highlight your communication skills and how you contributed to successful project delivery. This will show that you can thrive in a dynamic work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or upcoming projects. This not only shows your enthusiasm for the role but also helps you gauge if Ambien is the right fit for you.
