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For Companies At a Glance
- Tasks: Manage AV hire projects and deliver top-notch solutions for exciting events.
- Company: Join Ambien, a leading provider of innovative audio-visual solutions.
- Benefits: Enjoy a competitive salary, company pension, and birthday off every year.
- Other info: Opportunity to grow your portfolio and work in a supportive environment.
- Why this job: Be part of a dynamic team delivering high-quality AV experiences across diverse projects.
- Qualifications: Experience in AV hire or events, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: East London
Department: Hire Desk
Reports to: Company Director
Employment Type: Full-Time
About Us
Ambien is a leading provider of audio-visual solutions, delivering high-quality AV services across events, exhibitions, film shoots, and live environments. We operate across multiple brands: London Audio Visual (AV & LED Hire), Ambien360 (Exhibition Stands), Silvertown Studios (Virtual Production). We’re a hands‑on, fast‑paced team focused on delivering real projects and great client experiences.
The Role
We’re looking for an AV Hire & Events Account Manager to join our London team. This is a desk‑based, client‑facing role focused on handling incoming enquiries, putting together AV solutions, and managing projects from enquiry through to delivery. You’ll be speaking to a mix of clients — from agencies to direct brands — understanding what they need (without overcomplicating it), and turning that into clear, well‑priced AV solutions. You’ll also manage your own accounts and look to grow business over time.
Key Responsibilities
- Handling Enquiries: Speak to incoming leads, understand requirements, and propose the right AV solutions
- Quoting: Prepare and send estimates and formal quotations in a timely manner
- Client Management: Build and maintain strong relationships with both new and existing clients
- Project Coordination: Work with internal teams to ensure smooth delivery of events and hires
- Account Growth: Develop your own portfolio and identify opportunities to grow revenue
- Problem Solving: Deal with issues quickly and practically when they arise
- Communication: Be the main point of contact for your clients throughout the process
What We’re Looking For
- Experience in AV hire, events, or exhibitions
- Good understanding of AV equipment and setups
- Someone who is commercially aware, not just technical
- Strong communication and organisation skills
- Able to work in a fast‑paced environment and manage multiple jobs
- A hands‑on, proactive attitude
Ideal Background
- Previous experience in an AV hire desk / events office role OR a technician looking to move into a more office‑based role
What We Offer
- Competitive salary (based on experience)
- Company pension
- Birthday off every year
- Company events
- A growing, supportive team environment
- Opportunity to work on a wide range of live events, exhibitions, and projects
Ambien is an equal opportunity employer. We’re committed to creating an inclusive environment for all employees. Join us and be part of a team delivering high‑quality AV across some great projects.
AV Hire & Events Account Manager employer: London Audio Visual Ltd
Contact Detail:
London Audio Visual Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Hire & Events Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, or local meetups where you can connect with potential clients and other professionals in the AV hire and events space. Don’t be shy; introduce yourself and share what you do!
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your past projects and successes in AV hire and events. This will help you stand out when chatting with potential clients and demonstrate your ability to deliver great results.
✨Tip Number 3
Follow up! After meeting someone or having a conversation, drop them a quick email or message to thank them for their time and remind them of your services. It keeps you on their radar and shows you're genuinely interested in working together.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to reach out directly. It shows you're keen and ready to jump into the action. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace AV Hire & Events Account Manager
Some tips for your application 🫡
Show Your Passion for AV: When you're writing your application, let your enthusiasm for audio-visual solutions shine through. We love seeing candidates who are genuinely excited about the industry and can convey that in their words.
Tailor Your Experience: Make sure to highlight any relevant experience you have in AV hire or events. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills and achievements!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Avoid jargon unless it’s necessary, and make sure your key points stand out. We want to understand your fit for the role quickly!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at London Audio Visual Ltd
✨Know Your AV Stuff
Make sure you brush up on your knowledge of AV equipment and setups. Familiarise yourself with the latest trends and technologies in the industry, as this will help you speak confidently about solutions during the interview.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships or resolved issues in the past to demonstrate your strong communication skills.
✨Be Ready to Problem Solve
Think of scenarios where you've had to deal with unexpected challenges in previous roles. Be prepared to discuss how you approached these situations and what the outcomes were, as problem-solving is key in this fast-paced environment.
✨Demonstrate Your Proactive Attitude
Show that you're not just reactive but also proactive. Think of ways you've identified opportunities for growth or improvement in past roles and be ready to share these insights. This will highlight your hands-on approach and commitment to driving results.