Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist clients with document legalisation and ensure smooth processing of their requests.
- Company: Join London Apostille Services, a leader in document legalisation with a focus on accuracy and customer service.
- Benefits: Enjoy a competitive salary, comprehensive training, and a supportive team environment.
- Why this job: This role offers growth potential and the chance to make a real impact in a collaborative setting.
- Qualifications: Looking for organised individuals with strong communication skills and a customer service mindset.
- Other info: Office-based role in central London; no remote work options available.
The predicted salary is between 20800 - 22400 £ per year.
About London Apostille Services Ltd (LAS Ltd). LAS Ltd provides document legalisation and apostille services. We assist individuals and businesses with international document needs and pride ourselves on our accuracy, efficiency, and exceptional customer service. We are a close-knit team dedicated to providing a supportive and collaborative work environment where every member plays a vital role in our success.
About the Role: We seek a highly organised and detail-oriented Client Services Administrator to join our growing team of legalisation consultants. This role is crucial to ensuring the smooth and accurate processing of client documents for international use. You will be the client's primary point of contact, helping them through the complex document authentication process and ensuring their needs are met with professionalism and expertise. This is a long-term career opportunity with growth potential within our company.
Key Responsibilities:
- Manage client interactions from initial inquiry to document completion, providing clear and concise guidance.
- Review and assess client documents to determine the appropriate authentication and legalisation requirements.
- Provide accurate quotes, manage bookings, and ensure timely service delivery.
- Maintain meticulous records of client interactions and document progress.
- Liaise with government agencies, embassies, and consulates as needed (travel within London is required).
- Maintain quality control of prepared documents.
- Manage incoming and outgoing mail and courier services.
- Contribute to the ongoing improvement of internal procedures and processes.
- Provide general administrative support to the team as needed.
Skills and Qualifications:
- Exceptional organisational and time-management skills, with a proven ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Meticulous attention to detail and a commitment to accuracy.
- Excellent communication skills, both written and verbal, with the ability to explain complex information clearly and concisely.
- Strong customer service orientation and a professional, helpful demeanour.
- Proactive and resourceful, able to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Experience in a client-facing role, preferably in a consultancy or service-oriented environment.
- A demonstrable commitment to providing exceptional service and building long-term client relationships.
- The ability to handle sensitive and confidential information with discretion.
What We Offer:
- A salary of £26,000.00-£28,000.00 per year, commensurate with experience.
- Comprehensive training and ongoing professional development.
- A supportive and collaborative work environment.
- The opportunity to build a long-term career with a growing and respected company.
- A central London location (SW1H 0BF) with excellent transport links.
Schedule: Monday to Friday - office-based. No work from home shifts available.
Business Office Assistant employer: London Apostille Services Ltd
Contact Detail:
London Apostille Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Office Assistant
✨Tip Number 1
Familiarise yourself with the document legalisation process and the specific requirements for different countries. This knowledge will not only help you understand the role better but also impress the hiring team with your proactive approach.
✨Tip Number 2
Demonstrate your organisational skills by preparing a mock schedule or workflow for managing client interactions. This can showcase your ability to prioritise tasks and manage time effectively, which is crucial for the role.
✨Tip Number 3
Research London Apostille Services Ltd and their customer service philosophy. Be ready to discuss how you can contribute to their commitment to exceptional service during your interview.
✨Tip Number 4
Prepare examples from your past experiences that highlight your attention to detail and ability to handle sensitive information. This will demonstrate your suitability for the role and reassure the team of your professionalism.
We think you need these skills to ace Business Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Client Services Administrator. Emphasise your organisational skills, attention to detail, and any previous client-facing roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at London Apostille Services Ltd and how your background makes you a great fit for their team.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to explain complex information clearly and concisely. This could be through past job experiences or relevant projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the position.
How to prepare for a job interview at London Apostille Services Ltd
✨Showcase Your Organisational Skills
As a Business Office Assistant, you'll need to demonstrate exceptional organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your time-management skills.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice explaining complex information in a simple manner. During the interview, ensure you articulate your thoughts clearly and maintain a professional tone, as this reflects your ability to interact with clients effectively.
✨Demonstrate Attention to Detail
Given the meticulous nature of the job, be prepared to discuss how you ensure accuracy in your work. Bring up specific instances where your attention to detail made a significant difference, whether in document handling or client interactions.
✨Emphasise Customer Service Experience
This role requires a strong customer service orientation. Share examples of how you've gone above and beyond to assist clients in previous roles. Highlight your commitment to building long-term relationships and providing exceptional service.
