Senior Business Architect in West Bromwich

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Join our team at L&Q: We have recently established a new Business Design and Architecture team at L&Q, which forms a core part of our Group Transformation and Change team. This new function provides critical support and expertise to our multi-year, multi-million pound investment in transforming L&Q. Our transformation and change portfolio spans full operating model change across the Group. It's service design led, and will deliver transformation to ways of working, process, team structures, systems, data and reporting, enabling organisational performance, efficiency and agility, and setting L&Q up well for the future.

A key part of our new Business Design and Architecture team is a dedicated Business Architecture practice. This team will provide full architectural capability across all disciplines, supported by discipline experts in these spaces; process, people, technology, data and information. The team will focus on ensuring that our as-is business architecture is understood and used as a robust baseline for change, and that our future architecture is codified to enable our organisation to be agile and efficient when change is required in future; in effect, helping to systemise change and deliver operational excellence in all that we do as an organisation.

We are looking for a Senior Business Architect to join our new Head of Business Design and Architecture, and to begin the work to develop the new practice, which will ultimately be at least 7 architects strong, supported by a range of professional service partners to augment our internal team when needed, adding capacity and expertise across our work. This is a fantastic and exciting opportunity for someone that relishes working in the business architecture space but who also loves the prospect of forming and building high performing teams from scratch. The role holder will work to create a strong, high performing practice, developing common approaches, methods and ways of working. If this sounds like you, we would love for you to apply!

Your impact in the role:

• People Management and Leadership: Leading a cohort of Business Architects, and supporting them to be the best they can be. Building the team, managing performance, overseeing delivery, and developing the team to grow their experience, develop their skills and careers.
• Business Architecture Practice: Working with the Head of Business Design and Architecture and other leaders, developing a strong, high performing practice, creating consistent ways of working, methodologies and delivery approaches. Developing and then leading the application and continuous improvement of business architecture tools, including service patterns and business journey blueprints. Working with delivery teams to ensure these tools are fully adopted to ensure we are delivering to target outcomes and future proofing change at L&Q.
• Designing and Assuring Transformation and Change deliverables: Providing the architectural input to design and assurance outputs and assurance, ensuring solutions enable delivery of target outcomes and deliverables. Working with Business Analysts, Service Designers, Programme and Project Managers, Technology and Data experts, to design and assure aspects of our Transformation and Change portfolio.

What you'll bring:

• Senior level, broad experience of Business Architecture practice development and deployment.
• Includes development, application and continuous improvement of business architecture tools and tooling in a large, complex operating model setting.
• People Leadership, Management and Team development experience. Ideally experience in creating teams from scratch.
• Experience and knowledge in clienting professional services partners to deliver successful outcomes.
• Strong communication and engagement skills, able to make the complex simple.
• Ideally but not essential, experience of working in a highly regulated sector such as housing.

If you require any reasonable adjustments at any stage during this process, including application stage, please email.

About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.