At a Glance
- Tasks: Assist in managing customer service operations and lead a dynamic team.
- Company: Join a forward-thinking organisation with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, excellent pension, and generous annual leave.
- Other info: Hybrid working model with opportunities for career advancement.
- Why this job: Make a difference in customer experiences while developing your leadership skills.
- Qualifications: Experience in customer service and strong leadership abilities.
The predicted salary is between 37573 - 41541 € per year.
Contract Type: 12‑Month FTC, Full Time, 35 hours
Working Pattern: Monday to Friday, shifts from 8:00am to 18:00pm
Salary: £37,573 to £41,541 per annum (Regional salary)
Grade: 8
Reporting Office: Nexus House, Manchester, Trafford
Persona: Agile Worker: 20% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 28th May 2026
Interviews will be held over MS Teams during the week commencing 8th June. Please note that early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service
Customer Service Assistant Manager in Sale employer: London and Quadrant Housing Trust
As a Customer Service Assistant Manager at Nexus House in Manchester, you will join a dynamic team that values employee growth and well-being. With a competitive salary, excellent pension plan, and generous annual leave, our supportive work culture encourages a healthy work-life balance and offers opportunities for professional development. Embrace the chance to make a meaningful impact in a role that prioritises both customer satisfaction and employee engagement.
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Manager in Sale
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversation during the interview and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. This will help us get comfortable with common questions and refine our answers, making us feel more confident when it’s our turn to shine.
✨Tip Number 3
Dress to impress, even if it’s a virtual interview! We want to look professional and put-together, as it sets the right tone and shows that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in keeping us top of mind. It shows our enthusiasm for the role and gives us another chance to highlight why we’re the perfect fit.
We think you need these skills to ace Customer Service Assistant Manager in Sale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Assistant Manager role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your duties; showcase your achievements! Use specific examples of how you've improved customer satisfaction or streamlined processes in past roles. We love seeing results!
Apply Early!:Remember, early applications are encouraged! We might close the advert sooner than the deadline, so don’t wait until the last minute. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Assistant Manager. Familiarise yourself with the key skills required, such as leadership, problem-solving, and customer engagement. This will help you tailor your answers to demonstrate how you fit the role.
✨Prepare for Common Questions
Anticipate questions that might come up during the interview, like how you handle difficult customers or manage a team. Practise your responses, focusing on specific examples from your past experience that showcase your skills and achievements in customer service.
✨Showcase Your Adaptability
Since this role involves hybrid working, be ready to discuss how you adapt to different working environments. Share examples of how you've successfully managed remote teams or provided excellent service while working from home, highlighting your flexibility and communication skills.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with the interviewers. Ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
