Operational Trainer in Manchester

Operational Trainer in Manchester

Manchester Full-Time 30387 - 30387 £ / year (est.) No working from home possible
London and Quadrant Housing Trust

At a Glance

  • Tasks: Lead and mentor a diverse team in grounds maintenance, ensuring high standards and customer satisfaction.
  • Company: Join L&Q, a leading housing association dedicated to creating clean, safe communities.
  • Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle benefits.
  • Other info: Dynamic role with opportunities for personal growth and community engagement.
  • Why this job: Make a real impact by developing your team and enhancing community spaces.
  • Qualifications: Experience in grounds maintenance and leadership, with strong communication skills.

The predicted salary is between 30387 - 30387 £ per year.

Contract Type: Permanent, Full time, 36.25 hours per week

Salary: From £30,387 per annum depending on experience

Grade: 6

Reporting Office: Manchester, Trafford

Persona: Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required

Working Pattern: 8 to 4pm

Closing Date: 30th June at 10am

Interviews will be held on the 6th May at Clean Start office Trafford Manchester

Benefits include:

  • Excellent pension plan (up to 6% double contribution)
  • 28 days Annual Leave rising to 31 days with length of service
  • Bank Holidays
  • Westfield Health Cash Plan
  • Non-contributory life assurance
  • Up to 21 hours volunteering paid days
  • Lifestyle benefits
  • Employee Assistance Programme

DBS - For this post the successful candidate will need to apply for or be in possession of an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team.

Join our Clean Start Team at L&Q: We are looking for an Operations Mentor in the Grounds Maintenance team. As part of our Grounds Maintenance team, you will work alongside other operatives and undertake grounds maintenance services to all contracted sites which include all aspects of hard/soft landscaping such as grass cutting, spraying for weed suppression, clearing leaf fall, and removal of unwanted growth from trees.

You will be tasked with leading the local team on site, mentoring team members with a diverse background and actively developing the team by giving constructive feedback. You will be responsible for ensuring our customer standards and targets are delivered, time on site is recorded and that the customers experience of our service is positive. You will be a proactive member of the team, actively learning from customer feedback to improve the service delivery.

Your impact in the role:

  • You will work alongside operatives
  • Tenancy Clearance
  • Mentoring others and team development
  • Taking on board customer feedback

What you'll bring:

  • Good understanding of relevant health and safety regulations in a corporate environment
  • Relevant Grounds Maintenance experience
  • Relevant experience of leading a team or demonstrable experience in leadership
  • Excellent customer service and communication skills
  • Full, driving licence, you will be required to drive L&Q Fleet vans
  • PA1 and PA6 City and Guilds is advantageous
  • Chipping and Chainsaw experience is desirable
  • Experience of using a variety of equipment and hand tools
  • Positive can-do attitude
  • Knowledge of COSHH legislation

We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation.

About L&Q: We are one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices.

If you require any reasonable adjustments at any stage during this process, including application stage, please contact us. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Operational Trainer in Manchester employer: London and Quadrant Housing Trust

L&Q is an exceptional employer that prioritises the well-being and development of its employees, offering a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering. With a strong commitment to diversity and inclusion, L&Q fosters a supportive work culture where team members can thrive and grow, making it an ideal place for those seeking meaningful and rewarding employment in the vibrant Manchester area.

London and Quadrant Housing Trust

Contact Details:

London and Quadrant Housing Trust Recruitment Team

We think you need these skills to ace Operational Trainer in Manchester

Communication Skills
Professionalism
Time Management
Problem-Solving Skills
Attention to Detail
Property Maintenance
Multi-Trade Skills