At a Glance
- Tasks: Guide customers through the sales journey and manage property viewings.
- Company: Join L&Q, a leading housing association dedicated to quality homes.
- Benefits: Enjoy 28-31 days annual leave, excellent pension, and lifestyle perks.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives by helping them find their dream homes.
- Qualifications: Experience in new homes sales and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Benefits include excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service + bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Sales Team at L&Q! Are you a hardworking, self-motivated and tenacious salesperson with sound experience in the New Homes market and Shared Ownership? Do you have a proven track record of meeting targets in a demanding sales environment and delivering high levels of customer service? If this sounds like you, we'd love for you to bring your strengths to our sales team!
Your Impact in the Role:
- Advising customers throughout the sales journey and progressing sales through to completion.
- Meeting and greeting customers on site, taking their details, and qualifying their requirements.
- Managing incoming sales enquiries and conducting property viewings.
- Maintaining the sales suite to a high standard and ensuring stock units are presentable.
- Managing the sales database and ensuring all records are accurate and up to date.
- Supporting the progression of sales and contributing to achieving sales targets.
What You'll Bring:
- Knowledge and experience in Shared Ownership.
- Proven track record of high-end property sales, preferably within new homes.
- Strong negotiation skills and the ability to meet and exceed targets.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Confident using computer systems including Microsoft Excel, Teams and CRM systems.
- A customer-focused approach and ability to work both independently and as part of a team.
Key requirements:
- Ability to troubleshoot.
- Be a team player.
- Be available to work weekends and flexibility surrounding working days/hours.
- Have access to own transport.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q:
We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and Northwest of England.
At L&Q, people are at the heart of our business, and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
Diversity and inclusion at L&Q | L&Q Group
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
New Homes Sales Associate in Manchester employer: London and Quadrant Housing Trust
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Sales Associate in Manchester
✨Tip Number 1
Get to know the company inside out! Before your interview, check out L&Q's values and recent projects. This will help you connect your experience with what they care about, showing you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past sales experiences can translate into success for L&Q, especially in the New Homes market.
✨Tip Number 3
Show off your customer service skills! Be ready to share specific examples of how you've gone above and beyond for clients in the past. This is key for a role that’s all about guiding customers through their journey.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your chat to remind them why you’re the perfect fit for their sales team at L&Q.
We think you need these skills to ace New Homes Sales Associate in Manchester
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your experience in the New Homes market and any achievements you've had in sales. We want to see how you've met targets and delivered top-notch customer service!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your knowledge of Shared Ownership and how it relates to the role – it’ll really help you stand out to us.
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read through your application. We appreciate a well-organised application that showcases your strong communication skills!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. Early applications are encouraged, so don’t wait too long to submit your application – we can’t wait to hear from you!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of the New Homes market and Shared Ownership. Be ready to discuss your previous sales experiences and how they relate to the role. This will show that you're not just a good salesperson, but also someone who understands the specifics of what L&Q does.
✨Showcase Your Customer Service Skills
Since this role involves advising customers throughout their sales journey, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any situations where you went above and beyond to meet a customer's needs.
✨Demonstrate Team Spirit
L&Q values teamwork, so think of examples where you've successfully collaborated with others. Whether it was in a sales environment or another setting, showing that you can work well with a team will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle sales enquiries. Prepare for scenarios where you might need to troubleshoot issues or negotiate deals. Practising these types of questions can help you feel more confident during the interview.