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- Tasks: Lead resident engagement and manage Communities Coordinators on major projects.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community wellbeing.
- Benefits: Enjoy 28-31 days annual leave, excellent pension, health plans, and paid volunteering days.
- Why this job: Make a real impact in communities while developing your leadership skills.
- Qualifications: Experience in managing community-focused projects and strong communication skills required.
- Other info: Diverse and inclusive workplace with opportunities for career growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Join our Communities Team at L&Q: This is a brand-new role that has been created to lead the Communities team on two major remediation projects in Delamere and Winsford in Cheshire. You will be focussed on leading the successful delivery of resident liaison activities on these sites where major works are happening in and around residents' homes. The role will line manage two site-based Communities Coordinators, and you will provide visible best practice management for them across both projects.
Your impact in the role: We are looking for someone with a passion for delivering high quality communications, resident engagement and project planning. You will be able to actively problem solve, provide on the ground solutions, lead on complaints, and be comfortable dealing with challenging situations on site. Your ability to build and maintain effective working relationships with internal construction and project teams, as well as external stakeholders, will enable you to make the best use of L&Q resources and support the wider group strategy. The role will also get to collaborate with counterparts based in East and West London and be able to deputise for the Senior Communities Manager when required. Once the role is embedded, there will also be opportunity to get involved in our regeneration pipeline in the northwest and support projects with Communities insight and resident engagement.
What you'll bring: Proven track record of managing the delivery of major works, community development or investment activities - from inception to completion - on new build, regeneration, redevelopment or remediation projects. You will be an experienced people manager and be able to demonstrate experience of effectively managing site-based staff on challenging projects to contribute positively to high performance. You will have knowledge of leading effective communications associated with regeneration, remediation or development-based projects. Strong attention to detail, with the ability to source and present innovative solutions. Knowledge and experience of relevant legislation, tenancies and leases, and formal complaints. Strong track record of using project programme software, including developing complex programmes. Demonstrable stakeholder management skills, with the ability to influence and collaborate with a wider range of stakeholders. Experience of public speaking and chairing external and resident meetings.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Communities Manager in Manchester employer: London and Quadrant Housing Trust
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communities Manager in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on L&Q. Understand their values, projects, and community impact. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to project management and resident engagement. Think about specific examples from your past experiences that highlight your skills and achievements. We want to hear your stories!
✨Tip Number 3
Show off your people skills! As a Communities Manager, you'll be working with various stakeholders. Be ready to discuss how you've successfully managed relationships in the past, especially in challenging situations. We love a good collaboration story!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Communities Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community engagement and project management shine through. We want to see how your experiences align with our mission at L&Q and how you can contribute to our communities.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in managing resident-focused projects. We love seeing specific examples of how you've successfully led teams and delivered on challenging projects in the built environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and achievements without wading through unnecessary fluff.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage early applications as we may close the advertisement sooner than expected. Head over to our website and get your application in!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know Your Projects
Before the interview, dive deep into the specifics of the major remediation projects in Delamere and Winsford. Understand the challenges and successes of similar projects, and be ready to discuss how your experience aligns with these initiatives.
✨Showcase Your People Management Skills
Prepare examples that highlight your experience in line managing staff on fast-paced projects. Be ready to discuss how you’ve motivated teams, resolved conflicts, and ensured high performance in challenging situations.
✨Communicate Effectively
Since the role involves high-quality communications and resident engagement, practice articulating your thoughts clearly. Think about how you would handle complaints or difficult conversations, and be prepared to share relevant experiences.
✨Demonstrate Stakeholder Management
Think of instances where you've successfully collaborated with various stakeholders. Be ready to explain how you influenced decisions and built relationships, especially in a community-focused context, as this will be crucial for the role.
