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- Tasks: Transform complex data into actionable insights to improve resident outcomes.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, excellent pension, and lifestyle perks.
- Other info: Be part of a diverse team committed to inclusion and sustainability.
- Why this job: Make a real impact by shaping performance data that drives service improvement.
- Qualifications: Strong analytical skills and experience in delivering impactful management information.
The predicted salary is between 42149 - 46410 £ per year.
Contract Type: Permanent
Salary: £42,149 per annum to £46,410 per annum (London weighted salary) or £37,573 per annum to £41,541 per annum (Regional salary), dependant on experience
Grade: 8
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile
Closing Date: 22nd May 2026
Interview Dates: 1st June 2026 - interviews will be held in person in our Stratford London Office
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more
Join our Customer Experience Team at L&Q: This is an exciting opportunity to shape how performance data is used across services, turning complex information into powerful insight that directly improves outcomes for residents.
The MI Analyst role sits at the heart of the organisation, designing dashboards, strengthening data quality and providing clear, actionable insight that supports managers and senior leaders to make evidence-based decisions.
We need this role to ensure our performance information is consistent, trusted and genuinely used, enabling stronger assurance, earlier intervention and continuous service improvement. The role reports to the Customer Experience Manager in the Customer Experience Team.
Your impact in the role:
The MI Analyst is responsible for designing, delivering and maintaining high-quality management information, including performance reports, dashboards and analytical insight that support effective decision-making across the department. The role works closely with service managers, senior leaders, performance colleagues and system owners to ensure data is accurate, consistently defined and clearly understood.
The MI Analyst helps teams quickly see what’s working and what isn’t, prioritise key issues, and take timely action, ensuring performance stays on track and departmental goals are achieved through clear, evidence-based insight.
What you'll bring:
- Strong analytical and insight capability: The ideal candidate will bring advanced analytical skills, enabling them to interpret complex datasets, identify trends, risks and root causes, and translate these into clear, actionable performance insight that supports decision-making and service improvement.
- High-quality, impactful MI delivery: They will have proven experience producing performance reports, dashboards and management information for both operational managers and senior leaders, presenting data clearly through written commentary, visualisations and presentations that drive understanding and action.
- Confident influencer and performance improver: The ideal candidate will work effectively with stakeholders, confidently challenging and supporting teams to use performance data, identify improvement opportunities, and implement solutions that enhance performance and help achieve departmental targets and goals.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.
If you require any reasonable adjustments at any stage during this process, including application stage, please visit our career page.
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Management Information Analyst employer: London and Quadrant Housing Trust
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Information Analyst
✨Tip Number 1
Get to know the company! Research L&Q and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Practice your analytical skills! Prepare to discuss specific examples of how you've turned complex data into actionable insights. This will help you shine in interviews and demonstrate your fit for the MI Analyst role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at L&Q.
We think you need these skills to ace Management Information Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the MI Analyst role. We want to see how you can turn complex data into actionable insights, so don’t hold back on showcasing your analytical prowess!
Be Clear and Concise: Remember, we have a word limit of 500 words for your application. Keep it straightforward and impactful. Use bullet points if necessary to make your key achievements stand out – clarity is key!
Showcase Your Data Skills: Since this role revolves around management information, be sure to include examples of your experience with dashboards, reports, and data analysis. We’re looking for someone who can confidently present data and drive understanding, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know Your Data
As a Management Information Analyst, you'll be dealing with complex datasets. Make sure you brush up on your analytical skills and understand the types of data you'll be working with. Familiarise yourself with common trends and insights relevant to the housing sector, as this will help you demonstrate your capability during the interview.
✨Showcase Your Reporting Skills
Prepare examples of performance reports or dashboards you've created in the past. Be ready to discuss how these tools helped drive decision-making and improve performance. This will show that you not only have the technical skills but also the ability to deliver high-quality, impactful MI.
✨Engage with Stakeholders
The role requires you to work closely with various stakeholders. Think about how you've influenced teams in previous roles and be prepared to share specific examples. Highlight your communication skills and how you can challenge and support teams to use performance data effectively.
✨Understand L&Q's Values
Research L&Q’s core values and behavioural framework. During the interview, align your experiences with their commitment to diversity, inclusion, and sustainability. Showing that you resonate with their mission will set you apart as a candidate who truly understands the organisation's ethos.