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- Tasks: Coordinate maintenance tasks and support the Damp and Mould team in delivering repairs.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, excellent pension, and lifestyle benefits.
- Why this job: Make a real difference in people's lives by ensuring quality housing and sustainability.
- Qualifications: Strong admin skills, attention to detail, and experience in repairs and maintenance.
- Other info: Flexible hybrid working and a commitment to diversity and inclusion.
The predicted salary is between 26200 - 36780 £ per year.
Overview
Maintenance Coordinator – Damp and Mould team
Contract Type: Permanent Full time
Salary: £26,200 per annum
Grade: 5
Reporting Office: Old Trafford, Manchester M16
Persona: Agile Worker – 20% to 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Working Pattern: 8 to 4 or 9 to 5, Monday to Friday
Closing Date: 29 September 2025
Interview Dates: 3 October at our office in Manchester
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
About the role
Join our Special Projects and Sustainability Team at L&Q. We are looking for an experienced Maintenance Coordinator to provide administrative support to the Damp and Mould team. This includes acting as a point of contact for internal and external customers and other stakeholders, managing Damp and Mould cases and collaborating with the wider Special Projects & Sustainability team on Minor works and Surveyor inspections.
The role reports to the Maintenance Operations Team Leader, working alongside existing Coordinators covering the damp and mould caseload. You will be a key member of the team helping to deliver our repairs and maintenance service.
If this sounds like you, we would love for you to apply!
Responsibilities
- You will be responsible for the allocation and coordination of Reactive repairs, monitoring mailboxes in line with SLAs, handling cases and liaising with residents.
- Be the first point of contact for dealing with all queries and raising repair orders to the relevant teams, handling all correspondence in a professional and timely manner.
- Collaborate with other departments across the L&Q Group to deliver repairs and maintenance services.
What you\’ll bring
- Strong administrative skills and ability to work in a fast-paced environment
- Methodical, accurate, and exceptional attention to detail
- Ability to work flexibly and use initiative to multitask and meet deadlines
- Strong collaboration skills to work with stakeholders at all levels
- Excellent organisational and planning skills
- Outstanding communication skills
- Repairs and Maintenance knowledge and experience
About the role support
If you require any reasonable adjustments at any stage during this process, including the application stage, please email lqcareers@lqgroup.org.uk
About L&Q
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
Click here to read more.
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
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Maintenance Coordinator Damp and Mould team employer: London and Quadrant Housing Trust
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator Damp and Mould team
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on L&Q and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Maintenance Coordinator and be ready to share specific examples from your past experiences.
✨Tip Number 3
Dress the part! Even if the role is hybrid, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and are ready to represent yourself well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Damp and Mould team!
We think you need these skills to ace Maintenance Coordinator Damp and Mould team
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Maintenance Coordinator role. Highlight your administrative skills and any relevant experience in repairs and maintenance, as this will show us you’re a great fit for the Damp and Mould team.
Show Off Your Communication Skills: Since you'll be the first point of contact for queries, it’s essential to demonstrate your outstanding communication skills. Use clear and professional language in your application to reflect how you would handle correspondence with residents and stakeholders.
Be Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is free from typos and errors. This not only shows your methodical approach but also reflects the accuracy we expect in managing Damp and Mould cases.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the recruitment process!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance, especially related to damp and mould. Familiarise yourself with common issues, solutions, and the processes involved in managing these cases. This will show that you're not just interested in the role but also understand the challenges it entails.
✨Show Off Your Organisational Skills
Since the role requires strong administrative skills and the ability to multitask, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure deadlines are met.
✨Communication is Key
As a Maintenance Coordinator, you'll be the first point of contact for queries. Practice articulating your thoughts clearly and concisely. Think about how you would handle difficult conversations or resolve conflicts, as this will demonstrate your outstanding communication skills.
✨Be a Team Player
Collaboration is crucial in this role, so come prepared with examples of how you've worked effectively with others in the past. Highlight any experience you have in liaising with different departments or stakeholders, as this will show that you can thrive in a team environment.
