At a Glance
- Tasks: Lead a team to manage customer accounts and drive arrears recovery strategies.
- Company: Join London and Quadrant Housing Trust, a leader in housing management.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on performance and transformation.
- Why this job: Make a real difference in residents' lives while shaping effective tenancy management.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
London and Quadrant Housing Trust is seeking a Housing Income Manager to lead a team of 5-10 professionals responsible for up to 20,000 customer accounts and over £8m in arrears. This role drives performance, transformation, and effective tenancy management within a hybrid working model in London.
Reporting to the Income Management Team, you will shape proactive recovery strategies, collaborate across departments, and use data to improve outcomes while delivering excellent service to residents.
Housing Income Manager: Lead Arrears Recovery & Transformation in London employer: London and Quadrant Housing Trust
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering. Our dynamic work culture fosters collaboration and innovation as we embark on a transformative journey to enhance services for our residents and customers, making it an exciting time to join our dedicated team in delivering impactful change.
Contact Details:
London and Quadrant Housing Trust Recruitment Team
