At a Glance
- Tasks: Lead the delivery of compliant Landlords Certificates and improve service delivery.
- Company: Join L&Q, a leading housing association dedicated to quality homes.
- Benefits: Enjoy a competitive salary, excellent pension, 28+ days leave, and lifestyle perks.
- Other info: Hybrid working model with opportunities for career growth in a dynamic team.
- Why this job: Make a real impact on building safety and support diverse communities.
- Qualifications: Understanding of building safety legislation and strong organisational skills required.
The predicted salary is between 37451 - 41045 £ per year.
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £37,451 per annum to £41,045 per annum (London weighted salary), £33,688 per annum to £37,093 per annum (Regional salary), dependant on experience
Grade: 7
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 9th June 2026 at 11pm
Interview Dates: 17th and 18th June 2026 via Teams
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Join our Building Safety Team at L&Q:
This is a great opportunity to join our growing Building Safety team during an exciting period of change. As our Landlord Certificate Lead, you will play a key role in a fast-paced, data-driven environment helping us meet new Building Safety Act requirements while delivering excellent service to our residents. As part of the Building Safety team, you will report into the Building & Fire Safety Engagement Manager.
Your impact in the role:
As our Landlord Certificate Lead, you will take ownership of delivering accurate, compliant Landlords Certificates, ensuring certificates are completed, maintained, stored and issued in full compliance with the Building Safety Act and internal policy. You will work closely with the Homeownership team, build strong relationships and provide expert support on Building Safety Act enquiries. You will provide expert advice and coordination on sales, remortgages and other leaseholder transactions impacted by the Landlords Certificate requirements, playing a key role in improving our data, processes, and overall service delivery. You will make a real, positive impact for leaseholders affected by cladding and mortgage restrictions.
What you'll bring:
Essential:
- Good understanding of building safety legislation, leasehold and their regulatory environments
- Excellent organisational skills with ability to prioritise own workload with attention to detail
- Strong analytical and organisational skills, with the ability to manage complex information, maintain accurate records and meet statutory timescales
- Comfortable engaging with internal & external stakeholders at all levels to influence decisions
- Ability to work methodically and independently, exercising sound judgement and attention to detail in a compliance-critical environment
Desirable:
- Effective written and verbal communication, with the ability to produce clear and accurate reports/data
- Ability to develop, document and improve policies, procedures and guidance, translating legislation and regulation into clear operational practice
- Experience using bespoke housing software (D365)
If you require any reasonable adjustments at any stage during this process, including application stage, please email L&Q.
About L&Q:
We are one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Landlords Certificate Lead employer: London and Quadrant Housing Trust
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including a generous pension plan, ample annual leave, and opportunities for volunteering, employees are encouraged to thrive both personally and professionally. Located in vibrant areas like London and Manchester, L&Q fosters a diverse and inclusive environment where every team member can make a meaningful impact on the communities we serve.
Contact Details:
London and Quadrant Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Landlords Certificate Lead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on L&Q. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Landlords Certificate Lead and be ready to share specific examples from your past experiences.
✨Tip Number 3
Dress the part! Even if it's a virtual interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, it sets the right tone for the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Landlords Certificate Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Landlords Certificate Lead role. Highlight your experience with building safety legislation and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work to show how you've successfully managed complex information or improved processes. This will help us see your potential impact on our Building Safety team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Early!:We encourage you to submit your application as soon as possible. Early applications are more likely to be considered, and we might close the advert sooner than the deadline. So don’t wait—head over to our website and apply today!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know Your Legislation
Make sure you brush up on the Building Safety Act and any relevant building safety legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the compliance-critical environment you'll be working in.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed complex information and maintained accurate records in previous roles. Highlighting your organisational skills will demonstrate your ability to prioritise workload and meet statutory timescales effectively.
✨Engage with Stakeholders
Think of instances where you've successfully engaged with internal and external stakeholders. Be ready to discuss how you influenced decisions and built strong relationships, as this is crucial for the Landlord Certificate Lead position.
✨Prepare for Data-Driven Questions
Since the role involves improving data and processes, be prepared to answer questions about your analytical skills. Bring examples of how you've used data to drive improvements or make informed decisions in past roles.
