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For Companies At a Glance
- Tasks: Join our team to carry out essential maintenance and repairs in various locations.
- Company: L&Q, a leading housing association dedicated to quality homes.
- Benefits: Great pension plan, 28-31 days annual leave, health cash plan, and lifestyle benefits.
- Why this job: Make a real difference in people's lives by ensuring their homes are safe and well-maintained.
- Qualifications: NVQ Level 2 or equivalent experience as a joiner, with excellent customer service skills.
- Other info: Dynamic role with opportunities for career growth and community impact.
The predicted salary is between 36000 - 43200 £ per year.
Overview
Title: Maintenance Technician Joiner
Contract Type: Permanent, Full Time, 36.25 hours per week
Salary: £36,131 per annum
Grade: DM Tech 05
Reporting Office: Trafford, Manchester
Persona: Mobile – contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required
Closing Date: 25th September at 11pm
Interview Dates: 1st and 2nd October
Please click here for the role profile – Maintenance Technician Role Profile.doc
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Reactive Maintenance Team at L&Q
An opportunity has arisen to join our in-house reactive maintenance service, in the Trafford, North West England area. We are looking for an experienced dual trade Joiner to work within our Responsive Repairs covering our North West housing stock.
You will be given an L&Q van for business use. It is essential to have a driving license to carry out this role and you must have your own hand tools (power tools are provided).
Your impact in the role
Our Multi trade/Joiners are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and other general Maintenance repairs.
Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.
Our in-house maintenance team core hours are Monday to Friday 8am to 4pm in general. Out of hours cover will also be required on rota. You will be paid extra for out of hours.
What you\’ll bring
- NVQ Level 2 or formal apprenticeship or equivalent experience and experience working as a joiner.
- Trade qualification, knowledge and experience.
- Experience gained within a Maintenance environment.
- Able to deliver excellent customer service.
- \’Right first-time\’ approach.
- Health and Safety Conscious.
- Previous experience in a similar role.
- Dual trade skills.
- Manual full Driving Licence.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
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Joiner employer: London and Quadrant Housing Trust
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joiner
✨Tip Number 1
Get to know the company! Research L&Q and understand their values and mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to joinery and maintenance. Think about your past experiences and how they align with the role, so you can confidently showcase your skills.
✨Tip Number 3
Dress the part! Even if it’s a maintenance role, looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent L&Q well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Joiner
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your dual trade skills and any relevant experience in your application. We want to see how your background as a joiner makes you the perfect fit for our maintenance team!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Maintenance Technician role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Customer Service is Key: Since you'll be the first point of contact for our residents, emphasise your customer service skills in your application. We value a 'right first-time' approach, so let us know how you've delivered excellent service in the past!
Apply Early!: We encourage you to apply through our website as soon as possible. The closing date is 25th September, but we might close the application early if we find the right candidate. Don’t miss out on this opportunity!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and knowledge. Be prepared to discuss specific techniques, tools, and materials you've used in past projects. This will show that you're not just experienced but also passionate about your craft.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key for the role, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your ability to communicate effectively and resolve issues promptly.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you'd approach a specific repair or maintenance task. Practise explaining your thought process clearly and confidently.
✨Demonstrate Your Health and Safety Awareness
Health and safety are crucial in maintenance roles. Be prepared to discuss how you ensure safety on the job, including any relevant regulations or practices you follow. This will show that you take your responsibilities seriously.
