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- Tasks: Lead initiatives to combat anti-social behaviour and ensure resident safety.
- Company: L&Q is a leading housing association dedicated to providing quality homes for diverse communities.
- Benefits: Enjoy 28-31 days annual leave, excellent pension, health cash plan, and paid volunteering days.
- Why this job: Make a real impact in residents' lives while working in a supportive and inclusive environment.
- Qualifications: Recognised qualification in ASB or mental health, with extensive relevant experience required.
- Other info: Early applications encouraged; DBS certificate needed for the role.
The predicted salary is between 43200 - 72000 £ per year.
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
DBS
For this post the successful candidate will need to apply for or be in possession of an Standard/Basic/Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk
Join our Housing Specialisms Team at L&Q:
There has never been a more exciting time to join L&Q because we are about to launch our three-year ASB plan. This follows record levels of investment into the housing specialisms team. We are growing the team, including more ASB managers, case workers, safeguarding specialists, mental health advisors and fraud investigators.
- Do you have a passion for responding to and dealing with anti-social behaviour?
- Are you committed to ensuring our vulnerable residents and children are kept safe?.
- Do you believe that every resident has the right to live free from domestic abuse?
- Do you share our belief that the only people that live in our homes should be those with a legal right to be there?
- Do you agree that housing staff need access to specialist support and advice on how to engage and work with residents with mental health issues.
- Most importantly, do you want to go home at night feeling extremely proud of the work that you and your team have done in ensuring people are living safely and peacefully in an L&Q home.
If this sounds like you, we would love for you to apply!
Your impact in the role:
- To lead on hate crime initiatives across L&Q estates
- To lead on the delivery of the 3 year ASB strategy and DAHA accreditation
- Ensure that Housing Specialisms KPI performance is strong and delivering continuous improvement through the delivery of strategic and operational objectives.
- Leads on strategic relationships with Local Authority, RSL peers and other key external stakeholder
- To help you do your job you will be supported by 4 anti-social behaviour (ASB) managers, a fraud manager, mental health lead and 2 resident support managers.
What you\’ll bring:
- Recognised qualification in ASB, domestic abuse or mental health/social care
- E xtensive experience of doing the right thing by residents, introducing initiatives and services that support residents to sustain their tenancy and seeing lasting results.
- Strong communication skills at all levels, including writing Board reports, presenting analytical information, producing and presenting face to face presentations to exceptional quality
- Comprehensive experience leading a complex and varied portfolio of services that support residents and housing management colleagues, with relevant knowledge of housing legislation, best practice in areas of support in housing and customer service
- The ability to manage teams who are dealing with multiple complex situations at once.
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.
About L&Q:
We\’re one of the UK\’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people\’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties \’home\’, and we\’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK\’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
SLG Roles
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.
#TJ
Head of Housing Specialisms employer: London and Quadrant Housing Trust
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housing Specialisms
✨Tip Number 1
Familiarise yourself with L&Q's values and mission. Understanding their commitment to diversity, inclusion, and community support will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of L&Q, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on current issues related to anti-social behaviour and housing legislation. Being knowledgeable about recent developments will show your passion for the field and your readiness to tackle challenges in the role.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your leadership skills and ability to manage complex situations. This will help you articulate how you can contribute to the success of the Housing Specialisms Team.
We think you need these skills to ace Head of Housing Specialisms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in anti-social behaviour, domestic abuse, and mental health. Use specific examples that demonstrate your ability to lead teams and manage complex situations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for ensuring the safety of residents and your commitment to tackling anti-social behaviour. Mention how your values align with L&Q's mission and how you can contribute to their goals.
Highlight Relevant Qualifications: Clearly state any recognised qualifications in ASB, domestic abuse, or social care. This will show that you have the necessary background to excel in the role.
Be Concise and Focused: Remember that L&Q has a word limit of 500 words for statements. Be concise and ensure every word counts by focusing on your most relevant experiences and skills.
How to prepare for a job interview at London and Quadrant Housing Trust
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description for the Head of Housing Specialisms. Familiarise yourself with the key responsibilities, such as leading on hate crime initiatives and delivering the ASB strategy. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Passion for Community Safety
L&Q is looking for someone who is passionate about ensuring residents live safely and peacefully. Be prepared to discuss specific examples from your past experiences where you've successfully dealt with anti-social behaviour or supported vulnerable individuals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in complex situations. Think of scenarios where you've had to manage multiple issues simultaneously, particularly in housing or social care contexts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Strong Communication Skills
Given the emphasis on communication in the role, be ready to showcase your ability to present information clearly and effectively. You might be asked to explain how you would communicate with various stakeholders, including local authorities and residents, so prepare examples that highlight your communication prowess.
