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- Tasks: Lead the Business Design and Architecture function to drive transformation and change.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community wellbeing.
- Benefits: Enjoy 28-31 days annual leave, excellent pension, health plans, and paid volunteering days.
- Why this job: Make a real impact in shaping the future of housing and community services.
- Qualifications: Proven leadership in business design, architecture, and strategic execution.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 43200 - 72000 £ per year.
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Join our Transformation and Change Team at L&Q: We have a multi-year, multi million pound investment, Transformation and Change portfolio at L&Q, spanning full operating model, ways of working, structures and systems. We are seeking a highly experienced leader to establish and run a new Business Design and Architecture function, positioned at the heart of and a critical enabler to the successful delivery of the strategic outcomes sought from our Transformation and Change portfolio; specifically, to enable robust design and delivery in line with our target operating model expectations for the L&Q Group, and to enable organisational agility to respond to internal and external factors that require improvement and change in the future.
The role is the strategic lead for business design and architecture across the organisation, enabling design assurance, and ensuring L&Q is set up well to enable future change. If this sounds like you, we would love for you to apply!
Your impact in the role:
- Ensuring that the design and architecture of all Transformation and Change activity aligns to the corporate strategy and L&Q's Target Operating Model (TOM).
- Leading the Business Architecture and Service Design teams, and work with a matrix of design and architecture disciplines spanning people, process, technology and data & information.
- Leading a practice of Business Analysts, contributing to discovery, assessment, solution design and post implementation support.
- Leading and Co-Chairing our new Business Design Authority, which provides guidance, oversight, governance and assurance on end-to-end solution design to enable L&Q to move towards its TOM and target outcomes.
- Being accountable for the embedding and evolution of our new Business Architecture Framework, working in partnership with Technology Architecture, Process Architecture, Human Resources, Portfolio Management Office, and subject matter experts to enable effective, joined-up decision-making.
What you'll bring:
- Key Skills
- People Leadership and Management
- Business Design and Architecture Leadership
- Strategic Thinking and Execution
- Design and Systems Thinking, and Service Innovation
- Cross Functional Integration
- Business Design Tooling and Techniques
- Agile and Iterative Design
- Operating Model and Capability Design
- Design Governance and Assurance
A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent. If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Head of Business Design and Architecture employer: London and Quadrant Housing Trust
Contact Detail:
London and Quadrant Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Design and Architecture
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already at L&Q. A friendly chat can give you insider info and maybe even a referral. Don’t be shy; we all love a good connection!
✨Tip Number 2
Prepare for the interview by researching L&Q’s values and recent projects. Show us you’re not just another candidate but someone who genuinely cares about our mission and can contribute to our transformation goals.
✨Tip Number 3
Practice your storytelling skills! We want to hear about your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to keep it structured and impactful.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re enthusiastic and professional, which is exactly what we’re looking for!
We think you need these skills to ace Head of Business Design and Architecture
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Head of Business Design and Architecture. We want to see how you can contribute to our Transformation and Change portfolio, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills: As a strategic lead, your people leadership and management skills are crucial. Use your application to demonstrate past experiences where you've successfully led teams or projects, especially in business design and architecture. We love seeing real examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly understand your fit for the role and the impact you could have at L&Q.
Apply Early!: Don’t wait until the last minute to submit your application. Early applications are encouraged as we might close the advert sooner than expected. Get your application in through our website and make sure you’re in the running for this exciting opportunity!
How to prepare for a job interview at London and Quadrant Housing Trust
✨Know Your Stuff
Before the interview, dive deep into L&Q's mission and values. Understand their Transformation and Change portfolio and how your experience aligns with their goals. This will help you articulate how you can contribute to their strategic outcomes.
✨Showcase Leadership Skills
As a Head of Business Design and Architecture, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully led teams and projects in the past, especially in areas like business design and architecture. Be ready to discuss your approach to people management and cross-functional integration.
✨Be Agile in Your Thinking
L&Q is looking for someone who can enable organisational agility. Think about how you've adapted to change in previous roles and be prepared to share specific instances where your agile mindset led to successful outcomes. This will show that you can thrive in a dynamic environment.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about L&Q's current challenges in business design and architecture. This not only shows your interest but also gives you insight into how you can make an impact in the role. Plus, it demonstrates your strategic thinking skills.
