At a Glance
- Tasks: Lead resident engagement on major projects and manage a team of coordinators.
- Company: Join one of the UK's leading housing associations committed to quality and inclusion.
- Benefits: Enjoy a competitive pension, generous leave, health plans, and lifestyle benefits.
- Other info: Dynamic role with opportunities for professional growth and community impact.
- Why this job: Make a real difference in communities while developing your leadership skills.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: FTC until February 2027, Full Time 35 hours per week
Reporting Office: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Join our Communities Team in the North West at L&Q:
Come and lead our resident liaison activities on two major remediation projects in Delamere and Winsford in Cheshire. The role will provide visible best practice management for the team across both projects. The role is a maternity leave cover that reports into the Senior Communities Manager in our Property and Investment division.
- Leading a team of two Communities Coordinators to deliver resident engagement on two remedial works schemes in Cheshire.
- Maintain effective working relationships with internal construction and project teams, as well as external stakeholders, making the best use of L&Q resources and support the wider group strategy.
- Effectively manage resident complaints and stakeholder queries.
- Collaborate with counterparts based in East and West London and be able to deputise for the Senior Communities Manager when required.
You will be an experienced people manager with demonstrable experience of effectively managing site-based and remote staff on challenging projects to contribute positively to high performance. A passion for delivering high quality communications, resident engagement and project planning is essential.
Knowledge of leading effective communications associated with regeneration, remediation or development-based projects is required. Strong track record of using project programme software, including developing complex programmes. Demonstrable stakeholder management skills, with the ability to influence and collaborate with a wider range of stakeholders.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
Locations
Community Manager (Permanent) in Dartford, Kent employer: London and Quadrant Housing Trust
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering, employees are empowered to thrive both personally and professionally. Located in the North West, this role allows you to make a meaningful impact on local communities while working alongside a diverse team committed to high-quality housing and inclusion.
Contact Details:
London and Quadrant Housing Trust Recruitment Team
