At a Glance
- Tasks: Lead resident engagement on major projects and manage a team of Communities Coordinators.
- Company: Join L&Q, a leading housing association dedicated to quality homes and diverse communities.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle benefits.
- Other info: Be part of a diverse and inclusive workplace committed to sustainability.
- Why this job: Make a real impact in communities while developing your leadership skills.
- Qualifications: Experience in people management, project planning, and effective communication.
The predicted salary is between 45743 - 45743 £ per year.
Contract Type: FTC until February 2027, Full Time 35 hours per week
Salary: £45,743 per annum to £50,838 per annum (Regional salary), dependant on experience
Grade: 9
Reporting Office: Delamere and Winsford, Cheshire
Closing Date: Thursday 25th June, 2026
Interview Dates: Wednesday 8th July, 2026 (In-Person Interview)
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Join our Communities Team in the North West at L&Q:
Come and lead our resident liaison activities on two major remediation projects in Delamere and Winsford in Cheshire. The role will lead the successful delivery of resident liaison activities on these sites where major works are happening in and around residents' homes. The role will provide visible best practice management for the team across both projects. The role is a maternity leave cover that reports into the Senior Communities Manager in our Property and Investment division.
Your impact in the role:
- Leading a team of two Communities Coordinators to deliver resident engagement on two remedial works schemes in Cheshire
- Actively problem solve, provide on the ground solutions and be comfortable dealing with challenging situations on site.
- Maintain effective working relationships with internal construction and project teams, as well as external stakeholders, making the best use of L&Q resources and support the wider group strategy.
- Effectively manage resident complaints and stakeholder queries.
- Collaborate with counterparts based in East and West London and be able to deputise for the Senior Communities Manager when required.
What you'll bring:
- You will be an experienced people manager with demonstrable experience of effectively managing site-based and remote staff on challenging projects to contribute positively to high performance.
- A passion for delivering high quality communications, resident engagement and project planning.
- Experience of public speaking and leading resident meetings.
- Knowledge of leading effective communications associated with regeneration, remediation or development-based projects.
- Strong attention to detail, with the ability to source and present innovative solutions.
- Strong track record of using project programme software, including developing complex programmes.
- Demonstrable stakeholder management skills, with the ability to influence and collaborate with a wider range of stakeholders.
About L&Q:
We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Communities Manager in Coventry employer: London and Quadrant Housing Trust
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for community engagement, employees are empowered to make a meaningful impact in their roles. Located in the picturesque Cheshire region, this position as Communities Manager allows you to lead vital resident liaison activities while being part of a diverse and inclusive team dedicated to improving housing quality for communities.
Contact Details:
London and Quadrant Housing Trust Recruitment Team
