London and Quadrant Housing Trust is recruiting a Senior Housing Income Officer to manage complex arrears cases, lead by example, and support colleagues to deliver strong outcomes for residents. You will handle rent accounts, agree payment plans, and prepare cases for court as part of a busy income team.
The role emphasizes rapid decision-making, stakeholder engagement, and coaching to improve performance across the team, with hybrid working from Stratford and London offices.
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Senior Housing Income Lead in City of London employer: London and Quadrant Housing Trust
L&Q is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering. Our dynamic work culture fosters collaboration and innovation as we embark on a transformative journey to enhance services for our residents and customers, making it an exciting time to join our dedicated team in delivering impactful change.
Contact Details:
London and Quadrant Housing Trust Recruitment Team
