At a Glance
- Tasks: Lead exciting projects to transform homes and communities through sustainable investment.
- Company: Join L&Q, a leading housing association committed to quality and sustainability.
- Benefits: Enjoy 28-31 days annual leave, excellent pension, health plans, and paid volunteering days.
- Other info: Be part of a diverse team dedicated to creating warmer, safer homes for all.
- Why this job: Make a real impact on energy efficiency and community wellbeing while advancing your career.
- Qualifications: Experience in project management and knowledge of decarbonisation and energy efficiency required.
The predicted salary is between 50000 - 60000 £ per year.
Benefits include excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Join our Major Works, Delivery Team at L&Q: The Major Works Delivery Team is seeking an experienced and driven Delivery Programme Lead to help deliver ambitious planned investment and decarbonisation programme to one area of our housing stock. This is an exciting opportunity to play a leading role in transforming homes and the community through large-scale investment works, including kitchen and bathroom renewals, external works, retrofit programmes, Warm Homes initiatives, and wider sustainability projects.
Reporting to the Partnership Manager, you will be instrumental in delivering high-quality programmes that improve residents' homes, enhance energy efficiency, and support our journey towards net zero in a two year timeframe! We are looking for a motivated professional with strong project management expertise, technical knowledge, who can positively contribute to our experienced and high-performing team.
The successful candidate will have experience delivering complex planned works, retrofit, and energy efficiency programmes, alongside a strong understanding of PAS 2035 principles, resident engagement, and the challenges associated with upgrading existing homes to meet modern sustainability and carbon reduction targets. Experience delivering Warm Homes or other funded decarbonisation programmes would be highly advantageous.
The ideal candidate will have:
- Proven experience delivering large-scale planned works and retrofit projects within housing or construction environments
- Strong knowledge of decarbonisation, energy efficiency measures, and sustainable investment programmes
- Excellent programme, contract, and stakeholder management skills
- Experience leading complex projects from inception through to successful completion
- Strong organisational, communication, and problem-solving abilities
- A collaborative and customer-focused approach, with the ability to build positive relationships across teams and stakeholders
This is a fantastic opportunity to join a knowledgeable and forward-thinking team, delivering meaningful investment programmes that create warmer, safer, and more sustainable homes for residents and communities. If this sounds like you, we would love for you to apply!
Your impact in the role: The Delivery Programme Lead will be responsible for the successful delivery and quality assurance of a major planned investment programme supporting the estate's transition towards net zero. Works will include roofing replacement, solar PV installation, soffit, fascia and gutter renewals, window and fire entrance door replacements, external wall insulation (EWI), air source heat pump installations, and kitchen and bathroom renewals where required.
Working closely with our appointed contractor, you will ensure high-quality delivery and excellent customer service, while maintaining and enhancing L&Q's housing assets in line with the investment programme. The role requires a strong on-site presence, supporting residents and responding to queries throughout the works.
You will develop efficient and de-risked delivery solutions across refurbishment, planned investment, retrofit, sustainability, and mechanical and electrical upgrade works, while acting as the main point of contact for residents, leaseholders, contractors, and stakeholders throughout the programme.
What you'll bring: The successful candidate will have strong technical knowledge and site experience, with the ability to undertake inspections, measurements, supervision of works, and on-site quality sign-off across planned investment and retrofit programmes. You will have experience in contract and risk management, alongside knowledge of pricing models, NHF Schedule of Rates and planned works delivery.
We are looking for someone who can demonstrate:
- Strong planning, organisational, and administrative skills
- Excellent communication, collaboration, and stakeholder management abilities
- A customer-focused and empathetic approach when working with residents and leaseholders
- The ability to work under pressure, manage priorities, and support colleagues when needed
- A working knowledge of the Section 20 consultation procedures, with an understanding of statutory requirements for leasehold consultation in relation to major works
You will also have good IT skills, including proficiency in Excel (VLOOKUPs, basic pivot tables, reports) and the wider Microsoft Office suite, including writing letters and mail merges. Experience in retrofit, decarbonisation, or Warm Homes programmes would be advantageous.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Delivery Programme Lead in City of London employer: London and Quadrant Housing Trust
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as an excellent pension plan, generous annual leave, and a commitment to sustainability, employees are empowered to make a meaningful impact in the community while enjoying a collaborative and inclusive environment. Join us in transforming homes and lives through innovative investment programmes in a role that promises both challenge and reward.
Contact Details:
London and Quadrant Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Programme Lead in City of London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like London and Quadrant Housing Trust, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Delivery Programme Lead at London and Quadrant Housing Trust.
We think you need these skills to ace Delivery Programme Lead in City of London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at London and Quadrant Housing Trust
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
