2 x Graduate Delivery Leads

Contract Type: FTC 2 years, FT, 35 hours per week

Grade: Graduate / Early Talent grade

Reporting Office: London, Stratford

Working Location: Covering Southwest, West & North regions of London

Persona: 20% - 40% of contractual hours to be worked from reporting office / working location, with site attendance as required

Closing Date: 16th November 2026

Interview Dates: Face to face interview at West Ham Lane, Stratford on 24th/25th November..

NB: Participation in the graduate programme will be subject to right to work in the UK for the duration of the development programme and satisfying the applicable apprenticeship eligibility requirements at the time of enrolment.

NB: Successful applicants must have, and maintain, the right to work in the UK for the duration of the development programme

The L&Q Early Talent Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.

Introduction

Our Major Works team plays a vital role in improving residents' homes and communities by delivering a wide range of planned investment and refurbishment programmes across L&Q's housing portfolio. These projects include cyclical decorations, window and door replacements, fire safety improvement works, roofing and structural projects, internal refurbishments and other large-scale investment programmes that help ensure residents live in safe, high-quality homes.

Overview of the role:

We are looking for two ambitious graduates to join our busy and supportive Major Works team to train as a Graduate Project Manager ultimately responsible for delivering a range of planned programme works streams.

This requires efficient, high quality and a customer-focused delivery.

Covering Southwest, West & North regions of London, the main purpose of the role will be to support the Major Works team in a variety of planned major works programmes, such as, cyclical decorations, window and door renewal, fire risk assessments, external projects (roofs and structural elements), supported housing projects, internal refurbishments and stock condition surveys.

Areas of responsibility will include, but are not exclusive to, carrying out inspections (to ensure works are completed to a high standard), signing off completed works, checking the quality of works to an agreed standard and ongoing resident engagement and support.

You will be engaged in a challenging role from day one and be accountable for your area of responsibility whilst being supported by a Project Manager and Senior Major Works Manager to guide and develop skills where required.

Strong organisational skills are essential to this role as well as excellent written and oral communication and an understanding of what first-class customer service skills are.

We are looking for candidates with resilience, drive, enthusiasm and a passion to help people

Join our Major Works Team at L&Q:

• Help deliver works that directly improve homes and resident experience.
• Develop practical project delivery skills across site activity, quality assurance, communication, reporting and risk management.
• Work with experienced colleagues, contractors and stakeholders across a varied property portfolio.
• Build a career pathway in housing, construction, asset management, project delivery or property services.

Your impact in the role:

• Support the day-to-day coordination of planned works and property services programmes.
• Attend site visits and help check that works are completed safely, on time and to expected quality standards.
• Help maintain clear communication with residents, colleagues, contractors and internal teams.
• Track actions, update records and support accurate programme reporting.
• Help identify and escalation risks, defects, access issues or resident concerns.
• Contribute to continuous improvement by sharing learning, feedback and practical ideas.

What you’ll bring:

• A genuine interest in project delivery, housing, property services, construction or resident-focused services.
• A 2:1 degree in construction or a similar discipline is preferred.
• Strong communication skills and the confidence to build relationships with a range of people.
• Good organisation skills, attention to detail and the ability to manage deadlines.
• Good IT skills, including Microsoft Office, with a willingness to learn new systems.
• A practical, curious and resilient approach to solving problems.
• Commitment to L&Q’s values, health and safety, inclusion and excellent customer service.
• Willingness to travel to L&Q sites and offices as required

Please note: you will need to have a driving licence and access to a vehicle by the end of the programme if you are to be considered for a permanent role.

Apprenticeship entry requirements: A minimum of five GCSEs with grades 4 to 9 (A* to C), including English and Maths.

What you can expect:

Competitive salary and great company benefit package - Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

• Great breadth and variety of experiences through a structured apprenticeship or training programme.
• You will have access to outstanding training offered internally.
• You will be supported throughout the programme by an experienced line manager and mentor.

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

Salary: From £72,000 - £80,0000 (London weighted salary) or from £65,000 - £70,000 per annum (Regional Salary) dependant on experience