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- Tasks: Manage warranty processes and perform quality checks on maintenance contracts.
- Company: Join Arriva TrainCare, a leader in passenger transport across Europe.
- Benefits: Enjoy 26 days annual leave, healthcare cover, and discounts with the Arriva Village scheme.
- Why this job: Be part of a passionate team making a difference in rail maintenance and safety.
- Qualifications: HNC in Engineering and experience in rolling stock or warranty management required.
- Other info: This is a fixed-term role with some travel and on-call responsibilities.
The predicted salary is between 36000 - 60000 £ per year.
Quality and Warranty Engineer page is loaded
Quality and Warranty Engineer
Apply locations Crewe time type Full time posted on Posted 30+ Days Ago job requisition id JR030027
Join the Arriva TrainCare Team as a Warranty Quality Engineer
Organisation – Arriva TrainCare (ATC)
Location – Crewe with some UK travel expected.
Contract – Fixed Term for 4 months
Working Hours – 37.5 hours per week, Monday to Friday 8am-4pm
About Us:
At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.
Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart;
• We care passionately
• We do the right thing
• We make the difference
Benefits include 26 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.
The Role:
This is a safety-critical role and you will be responsible for warranty management of specific heavy and light maintenance contracts. You will be required to attend out of hours, and sometimes overnights at relevant depots and customer sites. You will be on call as part of the manager’s rota.
What You’ll Do:
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Perform maintenance in a timely manner
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Revise the company warranty process
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Manage the warranty material returns from customers
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Co-ordinate warranty call outs where attendance at customer depots is required.
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Attend joint investigations
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Attend warranty meetings with the customer
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Use Microsoft Office and SAP software
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Carry out quality checks
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Support the Engineering Manager in the delivery of technical reports and the presentation of KPIs.
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Liaise closely with the commercial department
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Participate in project mobilisation meetings
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Drive company road vehicles to support activities.
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Provide market information for the Commercial team.
Full job description available on request
What You Bring:
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Qualifications – HNC in Engineering, People management
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Experience – rolling stock, rail maintenance, warranty management, able to interpret engineering drawings, previous experience of production efficiency tools, understanding ROSCO/TOC/FOC relationships, Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and OHSAS 18001
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Knowledge – Fire safety, COSHH awareness, PTS, depot safety, accident/incident reporting, electricity awareness, working at heights.
Ready to start your next journey?
If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you!
Let’s build the future together!
Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.
At Arriva we acknowledge the importance of our people\’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success…
About Us
Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.
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Quality and Warranty Engineer employer: London and North Western Railway Company Limited
Contact Detail:
London and North Western Railway Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Warranty Engineer
✨Tip Number 1
Familiarise yourself with the specific warranty management processes used in the rail industry. Understanding how warranty claims are handled and the common challenges faced can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the rail maintenance sector, especially those who have experience with rolling stock. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of ISO standards relevant to quality management, such as ISO 9001. Being able to discuss these standards confidently will demonstrate your commitment to quality assurance in your role.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office and SAP software, as these tools are essential for the role. Be ready to share examples of how you've used them in previous positions to manage data or improve processes.
We think you need these skills to ace Quality and Warranty Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warranty management, rolling stock, and rail maintenance. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your qualifications, such as your HNC in Engineering, align with the job requirements and how you can contribute to Arriva TrainCare's mission.
Highlight Relevant Skills: Emphasise your knowledge of ISO standards, safety protocols, and any experience with Microsoft Office and SAP software. These are crucial for the Quality and Warranty Engineer position.
Show Enthusiasm for the Role: Convey your eagerness to be part of a team that values making a difference. Mention your willingness to travel and work out of hours, as this is an important aspect of the job.
How to prepare for a job interview at London and North Western Railway Company Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Quality and Warranty Engineer. Familiarise yourself with warranty management processes, maintenance contracts, and the importance of safety in this role.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in rolling stock and rail maintenance. Highlight any specific projects or situations where you successfully managed warranty issues or improved production efficiency.
✨Demonstrate Technical Knowledge
Be ready to talk about your knowledge of ISO standards and other relevant accreditations. Understanding engineering drawings and safety regulations will be crucial, so brush up on these topics before the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to quality assurance and warranty management. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
