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- Tasks: Support student engagement and manage non-academic processes at LAAT.
- Company: Join the London Academy for Applied Technology, a vibrant institution focused on student success.
- Benefits: Enjoy a full-time role with opportunities for professional growth and a dynamic work environment.
- Why this job: Be part of a supportive team that values student welfare and engagement in education.
- Qualifications: Strong communication skills and basic IT proficiency are essential; experience in education is a plus.
- Other info: This entry-level position offers a chance to make a real impact in students' lives.
The predicted salary is between 30000 - 42000 £ per year.
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Non-Academic Coordinator
Job Title: Non-Academic Coordinator
Location: London Academy for Applied Technology, Aldgate
Department: Student Support / AdministrationReports To: Non-Academic Lead
Employment Type: Full time
The London Academy for Applied Technology (LAAT) is a dynamic and rapidly growing higher education institution delivering undergraduate programmes in Business, in partnership with Plymouth Marjon University. LAAT is committed to widening participation and delivering an outstanding student experience underpinned by high-quality teaching and robust governance.
Role Summary
The Non-Academic Coordinator plays a key role in the smooth operation of the institution by overseeing non-academic processes, actively supporting student engagement, and taking a hands-on role in attendance management and student welfare. This role requires strong communication skills, responsiveness, attention to detail, and basic IT proficiency. The coordinator serves as the central point of contact for non-academic queries and supports scheduling, interview coordination, documentation, and general administrative tasks.
Key Responsibilities
- Oversee the day-to-day delivery of multiple programmes, coordinate class schedules, organise induction activities, and ensure all teaching resources (lecture rooms, software, library lists) are in place before term starts.
- Act as the first point of contact for non-academic queries from students and staff.
- Coordinate and schedule interviews, student meetings, staff inductions, and non-academic appointments.
- Maintain accurate records and documentation for student files, sick notes, attendance, and deferral or withdrawal requests.
- Support the onboarding of new staff (providing access, resources, handbooks).
- Communicate effectively with internal departments, faculty, and external contacts.
- Monitor institutional mailboxes (attendance inbox) and respond promptly and professionally.
- Maintain and update noticeboards, contact lists, and staff/student directories.
- Support the implementation of non-academic policies and procedures.
- Ensure confidentiality and professionalism in handling sensitive student/staff information.
- Assist in maintaining compliance with institutional standards and external requirements (e.g., attendance regulations, record keeping).
- Escalate any concerns regarding student wellbeing or conduct to the appropriate department.
- Attendance recording and monitoring to ensure students are actively attending classes. Take appropriate action in case of absence.
Requirements
Required Skills & Qualifications:
- Strong verbal and written communication skills
- Good working knowledge of basic IT tools (e.g., Microsoft Office, Google Workspace, Teams)
- Highly organized, detail-oriented, and efficient under pressure
- Quick and responsive to messages, queries, and tasks
- Ability to multitask and manage time independently
- Professional and courteous manner in all interactions
Desirable Attributes
- Experience working in an educational institution or similar environment
- A proactive and problem-solving attitude
- A team player who can work with diverse stakeholders
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Education and Training
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Industries
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Non-academic Coordinator employer: London Academy For Applied Technology
Contact Detail:
London Academy For Applied Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non-academic Coordinator
✨Tip Number 1
Familiarise yourself with the specific non-academic processes at the London Academy for Applied Technology. Understanding their student support systems and administrative workflows will help you demonstrate your readiness to take on the role.
✨Tip Number 2
Network with current or former employees of LAAT, if possible. They can provide valuable insights into the organisational culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience with IT tools like Microsoft Office and Google Workspace. Being able to showcase your proficiency in these areas will highlight your capability to handle the administrative tasks required in this role.
✨Tip Number 4
Demonstrate your communication skills by being prompt and professional in all interactions related to the application process. This includes responding quickly to any queries from the hiring team, as it reflects the responsiveness they are looking for in a Non-Academic Coordinator.
We think you need these skills to ace Non-academic Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Non-Academic Coordinator role. Emphasise your organisational abilities, communication skills, and any previous experience in educational settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the institution. Mention specific responsibilities from the job description and explain how your background makes you a great fit for those tasks.
Highlight IT Proficiency: Since the role requires basic IT skills, be sure to mention your familiarity with tools like Microsoft Office and Google Workspace. Provide examples of how you've used these tools effectively in past roles.
Showcase Communication Skills: In both your CV and cover letter, demonstrate your strong verbal and written communication skills. You could include examples of how you've successfully managed queries or communicated with diverse stakeholders in previous positions.
How to prepare for a job interview at London Academy For Applied Technology
✨Showcase Your Communication Skills
As a Non-Academic Coordinator, strong communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to explain how you would handle non-academic queries or communicate with students and staff.
✨Highlight Your Organisational Abilities
This role requires a high level of organisation. Share examples from your past experiences where you successfully managed multiple tasks or coordinated events. This will show that you can handle the day-to-day delivery of programmes effectively.
✨Demonstrate IT Proficiency
Familiarity with basic IT tools is essential for this position. Be ready to discuss your experience with software like Microsoft Office and Google Workspace. You may even be asked to complete a task using these tools during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to respond to student welfare concerns. Think of scenarios where you had to act quickly or manage a sensitive situation, and be ready to share how you handled it.
