At a Glance
- Tasks: Manage property portfolios and build strong relationships with landlords and tenants.
- Company: Join Charters, part of the Lomond Group, known for exceptional customer service.
- Benefits: Competitive salary, uncapped commission, 28 days holiday, and professional qualifications.
- Other info: Inclusive employer with opportunities for growth and development.
- Why this job: Gain hands-on experience in property management and make a real impact.
- Qualifications: Experience in property management and strong customer service skills preferred.
The predicted salary is between 31500 - 38500 £ per year.
Join Charters, part of Lomond Group, where local expertise, strong relationships and great customer service come first.
With 26 branches and 370+ people, Charters combines local knowledge with the strength of Lomond Group.
- We’re excited to offer you the opportunity to join our Property Management team as a
- Property Relationship Manager in our
Worthing office .
Joining an established team you’ll be the go-to person for landlords and tenants, managing your portfolio from maintenance and inspections through to compliance and tenancy matters.
This is a full time position paying an OTE up to £29,500.
- Let's talk about the role
- Manage your property portfolio, keeping records accurate and up to date
- Build strong relationships with landlords, tenants and contractors
- Coordinate repairs and maintenance, ensuring work is completed to a high standard
- Keep properties legally compliant and safety standards on track
- Arrange and attend inspections and follow up actions promptly
- Handle tenant queries and complaints professionally
- Manage tenancy notices accurately and within required timescales
- Prioritise competing issues and keep everyone informed
- What You'll Bring
- Previous experience in property environment would be advantageous
- Background delivering exceptional Customer Service with a customer-focused approach
- Full UK driving licence and access to your own vehicle
- Strong communication and problem-solving skills
- Excellent organisation and attention to detail
- Confidence managing conversations and expectations
- The ability to juggle priorities and meet deadlines
- An interest in property and a willingness to keep developing your knowledge
What's In It For You?
- Competitive salary + uncapped commission opportunities
- 28 days holiday
- Contributory pension scheme
- Wellbeing support and Employee Assistance Programme
- Enhanced family-friendly leave
- Opportunity for fully funded professional qualifications
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds, abilities and perspectives.
- Location Worthing, West Sussex, BN11 1BE
Founded in 2008, Charters has built a solid reputation for delivering outstanding customer service and offering honest, reliable advice.
Start strong with real experience, hands-on support and opportunities to grow from day one.
Early careers
Build strong foundations with hands-on learning and real opportunities to shape your future.
Step into a role where you can lead with confidence, backed by training, trust and a clear path forward.
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Property Relationship Manager Worthing, West Sussex employer: Lomond
Lomond is an exceptional employer that prioritises employee well-being and professional growth, making it a fantastic place to work as an Estate & Facilities Coordinator in the vibrant Liverpool Street area of London. With competitive wages, bonuses, and comprehensive benefits including professional development support and an Employee Assistance Programme, Lomond fosters a supportive work culture that values communication and collaboration among its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Property Relationship Manager Worthing, West Sussex
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Lomond.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Lomond? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Lomond's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Relationship Manager Worthing, West Sussex
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Relationship Manager Worthing, West Sussex role at Lomond, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Lomond
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Lomond operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Lomond. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Lomond.
