At a Glance
- Tasks: Maximise tenancy renewals and guide landlords and tenants through the process.
- Company: KFH, London's largest property services group with a collaborative culture.
- Benefits: Comprehensive training, career progression, and a range of company benefits.
- Other info: Opportunity for growth in a supportive environment focused on integrity and customer service.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Experience in renewals or residential lettings and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
At KFH, we are London’s largest property services group — and we’re growing.
As part of the Lomond group, our services span sales, lettings, block management, surveying, and financial services.
What’s the role?
As a Tenancy Management Negotiator, you’ll play a vital role in maximising tenancy renewals across your portfolio.
You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes.
You will be responsible for
- Managing your own portfolio of tenancy renewals
- Producing renewal letters to landlords and tenants ahead of expiry dates
- Researching local market conditions and advising landlords on renewal terms
- Negotiating and agreeing terms between landlords and tenants
- Ensuring all renewals activity is fully recorded and compliant on internal systems (RADAR)
- Processing renewals and issuing all documents via the online portal
- Managing compliance checks including EICR, EPC and Right to Rent where required
- Executing tenancy agreements and ensuring all documents are completed correctly
- Handling end‑of‑tenancy processes including Section 21 notices and deposit returns
- Identifying opportunities to retain tenants or upsell services
What can you bring to the role?
- Experience in a renewals or residential lettings role
- Knowledge of the regulatory framework within the lettings sector
- Strong negotiation skills
- Excellent verbal and written communication skills
- High attention to detail and strong organisation skills
- Resilience and professionalism when handling challenging situations
- IT literacy and CRM experience
Why join us?
At KFH, you’ll be part of a collaborative team that values integrity, customer service, and continuous improvement.
We provide comprehensive training, career progression, and access to a wide range of company benefits.
KFH. People. We get it.
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Tenancy Management Negotiator employer: Lomond
Lomond is an exceptional employer that prioritises employee well-being and professional growth, making it a fantastic place to work as an Estate & Facilities Coordinator in the vibrant Liverpool Street area of London. With competitive wages, bonuses, and comprehensive benefits including professional development support and an Employee Assistance Programme, Lomond fosters a supportive work culture that values communication and collaboration among its team members.
