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For Companies At a Glance
- Tasks: Manage properties, maintain records, and ensure excellent customer service for landlords and tenants.
- Company: Join Charters, part of Lomond, a leading UK lettings and estate agency with strong local values.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday days, and support for professional development.
- Why this job: Be part of a dynamic team that values diversity, inclusion, and work-life balance.
- Qualifications: Strong problem-solving skills, excellent communication, and customer service orientation required.
- Other info: Join us for fun company socials and celebrate your achievements with special recognition.
The predicted salary is between 28800 - 43200 £ per year.
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Manager in our Chandlers Ford office. Let's talk about the role. It involves:
- Maintain up-to-date knowledge of property management industry standards and expectations.
- Work towards achieving property owners' goals regarding maintenance and budgets, while meticulously maintaining property records.
- Providing excellent customer experience to Landlords, Tenants and Third-party contractors.
- Building and maintaining ongoing relationships with both Landlords and Tenants and to ensure that you are their main point of contact.
- Uphold rigorous property safety standards and legal requirements.
- Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards.
- Address tenant complaints promptly and enforce property standards and legislation.
- Arranging and booking Property Inspections as and when it is required.
- Service of the relevant notices to end a tenancy or increase rental values.
- Ensure properties in your portfolio are legally compliant.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Strong problem-solving skills and excellent communication abilities.
- Customer service-oriented with a confident demeanour.
- Ability to manage tight deadlines and difficult conversations effectively.
- Management of multiple tasks at the same time, whilst having the ability to prioritise tasks that are most urgent or require greater attention.
- Confidence in leading conversations and managing the expectations of all parties involved.
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Locations
Property Manager in Eastleigh, Hampshire employer: Lomond
Contact Detail:
Lomond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Eastleigh, Hampshire
✨Tip Number 1
Familiarise yourself with the local property market in Eastleigh and surrounding areas. Understanding the nuances of the local market will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily relies on building relationships with landlords and tenants. Consider role-playing difficult conversations with friends to enhance your confidence and communication abilities.
✨Tip Number 4
Research Charters and their values thoroughly. Being able to articulate how your personal values align with theirs during an interview can set you apart from other candidates and show that you're a great cultural fit.
We think you need these skills to ace Property Manager in Eastleigh, Hampshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Property Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in property management, customer service, and any specific achievements that demonstrate your problem-solving skills and ability to manage multiple tasks.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate your communication abilities and how you’ve successfully managed relationships with landlords and tenants.
Highlight Your Soft Skills: Given the emphasis on customer service and communication in the job description, make sure to showcase your soft skills. Provide examples of how you've effectively handled difficult conversations or tight deadlines in previous roles.
How to prepare for a job interview at Lomond
✨Know Your Property Management Basics
Brush up on the latest property management industry standards and legal requirements. Being well-versed in these areas will show your commitment to the role and help you answer questions confidently.
✨Demonstrate Strong Communication Skills
Prepare to showcase your excellent communication abilities. Think of examples where you've effectively managed difficult conversations or resolved tenant complaints, as this is crucial for the Property Manager role.
✨Highlight Problem-Solving Experiences
Be ready to discuss specific instances where you've successfully solved problems or managed multiple tasks under tight deadlines. This will demonstrate your ability to handle the demands of the job.
✨Showcase Your Customer Service Orientation
Emphasise your customer service skills by sharing experiences where you've gone above and beyond for clients. This aligns with the company's values of putting people first and will resonate well with the interviewers.
