At a Glance
- Tasks: Support HR processes and provide advice on employment terms and policies.
- Company: Join Lomond, the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, and professional development funding.
- Other info: Flexible work culture with opportunities for career growth and social events.
- Why this job: Make a difference in HR while working in a dynamic and inclusive environment.
- Qualifications: CIPD Level 3 or 5 preferred; strong communication and organisational skills required.
The predicted salary is between 33000 - 33000 £ per year.
Who we are
Welcome to Lomond, the UK's leading network of lettings and estate agencies.
We are a prominent player in the real estate industry with a network that includes 15 leading lettings and estate agencies.
Our strategic acquisitions have helped us enhance our portfolio of brands and properties under management.
- Position Overview
- People Operations Coordinator
- full‑time, permanent role located in our Liverpool Street office. Standard workweek of 37.5 hours, Monday to Friday, 9:00 am to 5:30 pm. Salary:
- £33,000
Responsibilities
- Provide first line generalist HR advice and support on terms and conditions of employment and HR policies and procedures, resolving matters advising clients.
- Coordinate HR processes including onboarding, off‑boarding, absence management and performance appraisals.
- Support the wider HR team with complex processes such as restructures, TUPE, DSARs, collective consultations and more.
- Maintain and update HR systems, ensuring data accuracy and compliance with GDPR and other regulations.
Qualifications & Skills
- CIPD Level 3 or 5 (or working towards) is desirable.
- Knowledge of UK employment law and HR best practices.
- Experience coordinating and managing employee relations cases.
- Excellent communication and interpersonal skills, building strong relationships with stakeholders across the Group.
- Ability to work independently and handle sensitive situations with confidentiality and professionalism.
- Strong organisational skills and attention to detail.
- Proficiency in HR systems and Microsoft Office.
Benefits
- Smart spending app with discounts at over 900 retailers; wellbeing centre providing resources to support healthy habits.
- Employee Assistance Programme offering free counselling sessions.
- Smart Tech Scheme: get the latest gadgets and appliances.
- Cycle2Work Scheme reducing carbon footprint.
- Enhanced Family Friendly Leave for maternity, paternity, adoption and IVF.
- Competitive base pay, plus commission and performance bonuses (where applicable).
- Pension provision.
- Professional development funding for professional qualifications.
- Company socials and social events.
- Our Commitment
We value diversity and inclusion and welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
How to Apply
Apply today!
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StudySmarter Expert Advice🤫
We think this is how you could land People Operations Coordinator in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Lomond.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Lomond? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Lomond's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace People Operations Coordinator in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the People Operations Coordinator role at Lomond, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Lomond
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Lomond operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Lomond. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Lomond.
