At a Glance
- Tasks: Lead lettings operations, generate business, and provide top-notch customer service.
- Company: Join Charters, part of Lomond, a leading UK lettings and estate agency network.
- Benefits: Enjoy discounts, wellness resources, extra holiday, and professional development support.
- Other info: Competitive pay with bonuses and a commitment to reducing our carbon footprint.
- Why this job: Be part of a dynamic team that values diversity and offers a fun work culture.
- Qualifications: Experience in lettings, driving license, and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Manager in our Bishops Waltham office. The role pays a realistic OTE of £50,000.
Let's talk about the role. It involves:
- Oversee all aspects of the Letting's operations
- Generate new business opportunities
- Prospect for potential clients and conduct rental valuations
- Provide exceptional customer service at all times
- Adapt to new systems and changing environments
- Assist with all aspects of the business when needed
- Work closely with the property management team and operational support teams
- Registering applicants looking for properties and keeping applicants up to date with properties that have come to market
- Booking and conducting viewings
- Taking and negotiating offers
- Referrals for Market Appraisals and Mortgage appointments
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Previous experience within lettings is required
- Full driving license and own vehicle essential
- Familiarity with lettings regulations and procedures
- ARLA qualified or willingness to obtain certification
- Highly organised with excellent prioritisation skills
- Strong work ethic and ability to work well under pressure
- Clear written and verbal communication skills
- Team player willing to assist as required
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Manager in Southampton
✨Tip Number 1
Familiarise yourself with the local property market in Bishops Waltham. Understanding the area, its rental trends, and what potential clients are looking for will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can help you gain insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of lettings regulations and procedures. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to the role during conversations with our team.
✨Tip Number 4
Prepare to discuss your previous experience in lettings in detail. Think about specific examples where you've successfully generated new business or provided exceptional customer service, as these will be key points of interest for us.
We think you need these skills to ace Lettings Manager in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in lettings and property management. Emphasise your organisational skills, customer service experience, and any qualifications like ARLA certification.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the lettings industry and your understanding of Charters' values. Mention specific examples of how you've successfully generated new business or provided exceptional customer service.
Highlight Relevant Skills:In your application, clearly outline your skills that match the job description, such as your ability to work under pressure, strong communication skills, and familiarity with lettings regulations.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lomond
✨Showcase Your Local Knowledge
As a Lettings Manager, having a strong understanding of the local property market is crucial. Be prepared to discuss your insights on the Bishops Waltham area, including recent trends and what makes it appealing to potential tenants.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is key in lettings. Share examples from your past experiences where you went above and beyond for clients, highlighting your ability to handle difficult situations with grace and professionalism.
✨Highlight Your Organisational Skills
The role requires excellent prioritisation and organisational abilities. Prepare to discuss how you manage multiple tasks and deadlines, perhaps by sharing specific tools or methods you use to stay organised in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios you might face as a Lettings Manager, such as handling a difficult tenant or negotiating a rental agreement, and be ready to explain your approach.
