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- Tasks: Manage tenancy applications and ensure smooth communication with tenants and landlords.
- Company: Join Lomond Investment Management, a dynamic property management firm in Manchester.
- Benefits: Enjoy discounts at 900+ retailers, wellbeing resources, and flexible leave options.
- Why this job: Be part of a collaborative team that values growth and inclusivity in the property industry.
- Qualifications: Passion for property, strong organisation skills, and excellent customer service are essential.
- Other info: Entry-level role with opportunities for professional development and fun company socials.
The predicted salary is between 24000 - 26000 £ per year.
Welcome to Lomond Investment Management, part of Lomond, the UK\’s leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.
Now, we\’re happy to offer you an exciting opportunity to join our dynamic team as an Lettings Administrator. This is a full-time, permanent position located in Manchester. You\’ll enjoy a standard workweek of 37.5 hours, Monday to Friday, from 9.00am to 5.30pm. The salary is £24,000-26,000 pa dependent on experience.
Responsibilities;
- Administer the progression of a new tenancy from application to tenancy start date.
- Providing regular updates to internal and external stakeholders.
- Liaising with Tenants, Landlords and Contractors to ensure all maintenance works are carried out in a timely fashion and to an excellent standard.
- Maintaining accurate file notes in our CRM system.
- Liaising with third party suppliers to provide and produce property reports.
We\’re not just looking for someone who fits our team; we want to be a good fit for you, too! We\’re looking for individuals with qualities such as:
- Previous estate agency industry experience is desirable.
- Is passionate about the property industry and enjoys working in a fast-paced ever changing environment.
- Excellent customer service skills and communicator.
- Must be comfortable having conversations on the phone.
At Lomond, we believe in taking care of our people. That\’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
- Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We\’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You\’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We\’ve got you covered with that important pension pot.
- We\’ll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We\’re excited to offer these amazing benefits to our hardworking teams. It\’s our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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Lettings Administrator employer: Lomond
Contact Detail:
Lomond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Familiarise yourself with the property market in Manchester. Understanding local trends and regulations will not only boost your confidence during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property industry. Attend local property events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the Lettings Administrator position.
✨Tip Number 3
Prepare for common interview questions related to customer service and administration. Think of specific examples from your past experiences that demonstrate your skills in these areas, as they are crucial for the role.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use to stay organised. Mentioning your familiarity with CRM systems can also give you an edge, as it's a key part of the job.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Lettings Administrator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in administration and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational skills and ability to work in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your passion for the property industry and explain why you want to work for Lomond Investment Management. Highlight specific examples from your past experiences that showcase your communication skills and ability to liaise with various stakeholders.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Lomond
✨Show Your Passion for Property
Make sure to express your enthusiasm for the property industry during the interview. Share any relevant experiences or interests that demonstrate your commitment to this field, as it aligns with what the company values.
✨Highlight Your Organisational Skills
As a Lettings Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past, showcasing your ability to thrive in a fast-paced environment.
✨Demonstrate Excellent Communication
Since the role involves liaising with tenants, landlords, and contractors, practice articulating your thoughts clearly. Be ready to discuss how you handle phone conversations and maintain professional relationships.
✨Familiarise Yourself with CRM Systems
Understanding how to use a CRM system is crucial for maintaining accurate file notes. If you have experience with any specific systems, mention them, or be prepared to discuss how you would quickly learn new software.
