Lomond seeks a Service Management & Automation Lead to own Freshservice and Freshdesk, shaping platform strategy and governance. Drive automation, optimize workflows, and embed scalable service management to support growth.
The role focuses on reducing manual work and delivering efficient IT-enabled services across the business. You will partner with HR, Payroll and other stakeholders, implementing new workflows, reporting, knowledge bases and self-service solutions.
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Automation-Driven Service Management Lead in Harrow employer: Lomond
At Prospect Estate Agency, we are not just a workplace; we are a family that values each member's contribution and wellbeing. Located in Bracknell, our close-knit culture fosters long-term relationships, with many team members celebrating over a decade with us. We offer a range of benefits including a smart spending app, wellness resources, professional development funding, and a commitment to work-life balance, making us an exceptional employer for those seeking a rewarding career in property management.
