Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch client service and manage property operations.
- Company: Join Lomond Investment Management, a leader in residential lettings and estate agencies.
- Benefits: Enjoy great perks, a supportive culture, and a focus on your development.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact in a dynamic environment while building lasting client relationships.
- Qualifications: Strong leadership skills and experience in property management are preferred.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of residential lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an excellent service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.
This is a full-time, 12 month fixed term contract located in Exeter. Let's talk about the role. It involves:
- Leading and developing a team of Property Managers to deliver high performance and great client service
- Managing team KPIs, running 1:1s, and supporting ongoing training and development
- Overseeing client reporting, providing insights, and building strong long-term relationships
- Acting as a key escalation point for complex issues, complaints, and disputes
- Ensuring all properties are managed in line with legal and contractual requirements
- Monitoring maintenance, large works, and operational workflows to ensure efficiency and quality
- Driving best practice, improving processes, and supporting wider business objectives
We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as:
- Strong leadership skills with experience managing and motivating teams
- A client-focused mindset with the ability to build lasting relationships
- Confident communicator, both written and verbal
- Organised, detail-oriented, and able to manage multiple priorities
- Commercial awareness with a proactive, solution-driven approach
- Resilient and comfortable working in a fast-paced environment
- A collaborative, hands-on attitude with a drive to continuously improve
- Experience in property management (ARLA qualification a bonus but not essential)
At Lomond, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Locations
Client Manager in Devon, Exeter employer: Lomond
Contact Detail:
Lomond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lomond Investment Management thoroughly. Understand their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their dynamic team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed teams or resolved conflicts. Being able to articulate these experiences will demonstrate your strong leadership skills and client-focused mindset during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Lomond and ready to contribute to redefining expectations in the property management sector.
We think you need these skills to ace Client Manager in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Manager role. Highlight your leadership skills and experience in property management, as these are key for us. Use specific examples that showcase how you've built strong client relationships and managed teams effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about joining Lomond Investment Management and how your values align with ours. Be sure to mention your proactive approach and any relevant achievements that demonstrate your fit for the role.
Showcase Your Communication Skills: As a Client Manager, clear communication is vital. In your application, make sure your writing is concise and professional. This is your opportunity to demonstrate your confident written communication style, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows us you're keen on being part of our team!
How to prepare for a job interview at Lomond
✨Know Your Stuff
Before the interview, make sure you research Lomond Investment Management thoroughly. Understand their services, values, and recent developments in the property management sector. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Client Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated your team to achieve KPIs and improved client service.
✨Demonstrate Client-Focused Mindset
Be ready to discuss how you've built lasting relationships with clients in previous roles. Share specific instances where your client-focused approach led to positive outcomes. This will illustrate that you understand the importance of client satisfaction in property management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to the company's goals.