At a Glance
- Tasks: Lead a team to deliver top-notch client service and manage property operations.
- Company: Join Lomond Investment Management, a leader in residential lettings and estate agencies.
- Benefits: Full-time role with opportunities for training and development in a dynamic environment.
- Other info: Diversity and inclusion are at the heart of our values.
- Why this job: Be part of a team redefining the property management sector and making a real impact.
- Qualifications: Experience in property management and a proactive, solution-driven mindset.
The predicted salary is between 30000 - 40000 € per year.
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of residential lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an excellent service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.
This is a full-time, 12 month fixed term contract located in Exeter.
- Leading and developing a team of Property Managers to deliver high performance and great client service
- Managing team KPIs, running 1:1s, and supporting ongoing training and development
- Overseeing client reporting, providing insights, and building strong long-term relationships
- Acting as a key escalation point for complex issues, complaints, and disputes
- Ensuring all properties are managed in line with legal and contractual requirements
- Monitoring maintenance, large works, and operational workflows to ensure efficiency and quality
We're looking for individuals with qualities such as:
- Commercial awareness with a proactive, solution-driven approach
- Experience in property management (ARLA qualification a bonus but not essential)
We value diversity and inclusion.
Locations
Accounts Manager, Client Relationship Manager in Devon, Exeter employer: Lomond
At Lomond Investment Management, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our Exeter location offers a vibrant environment where you can thrive professionally, with ample opportunities for personal growth through ongoing training and development. Join us to be part of a forward-thinking team dedicated to redefining the property management sector while enjoying the benefits of working within a supportive and dynamic organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Manager, Client Relationship Manager in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Lomond Investment Management and understand their values and services. Tailor your answers to show how your experience aligns with their mission of redefining expectations in the property sector.
✨Tip Number 3
Show off your skills! During interviews, be ready to discuss specific examples of how you've managed teams, resolved client issues, or improved processes. This will demonstrate your proactive, solution-driven approach that they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at Lomond Investment Management.
We think you need these skills to ace Accounts Manager, Client Relationship Manager in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Client Manager. Highlight your experience in property management and any relevant achievements that showcase your ability to lead a team and deliver excellent client service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Lomond Investment Management and how your skills align with our mission to redefine expectations in the sector.
Showcase Your Team Leadership Skills:Since this role involves leading a team, be sure to include examples of how you've successfully managed teams in the past. Talk about your approach to training and development, and how you’ve driven performance.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lomond
✨Know Your Stuff
Before the interview, make sure you research Lomond Investment Management thoroughly. Understand their services, values, and recent developments in the property management sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in property management and client relationship building. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how you can add value to their team.
✨Demonstrate Leadership Skills
As a potential Client Manager, you'll need to lead a team. Be ready to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience with KPIs, training, and development to show you're equipped for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to client relationships or how they measure success in property management. This shows that you're engaged and thinking critically about how you can contribute to their goals.
